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Package is taking a while!


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Absolutely not.


While orders arrive significantly faster to the US and Canada than overseas countries, I personally wouldn’t start worrying about it for like 2-3 weeks at least.  

It’s just a way packages make their way to your doorstep, there could always be possible holdups.  


You should’ve gotten a package tracking number in an email that gets sent to you once Klei send off their plushie to their journey, where you can view some information about your order’s progress, so maybe try checking that once a day and you are golden.

Patience is Key.

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If the above doesn't work for you please contact Indie Box (who does our merch shipping for us) via the info in your receipt email, I'm sure they'll be happy to help you get the issue resolved (though obviously we have limited powers if the problem is just "shipping being slow")

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