Black_Bear Posted October 9, 2019 Share Posted October 9, 2019 (I am not good at English, so I used a translator.) Hello, I am 19 years old Don't Starve user living in Korea. I saw a small figure and an item skin around October last year and I bought it from a site for a small gift. (Link:https://rockfile.rocks/search?type=product&q=Don't+starve) But they didn't give anything after a year. Not just me, but a lot of people have been hurt. They always said this. There is no reason for it. There are no figures because of his divorce. There is no catchment to move out. I fought back by forcing myself to use English, which I could not even speak properly. But they ignored us. I don't need any help. So please help others. We were all tired and tired and they ignored us. Lastly, I will speak in Korean. 도와주세요. 그리고 죄송합니다. Link to comment https://forums.kleientertainment.com/forums/topic/112556-hello-survivors-and-klei-please-help-me/ Share on other sites More sharing options...
JoeW Posted October 9, 2019 Share Posted October 9, 2019 Hey there, unfortunately we don't have any sort of arrangement with this retailer and there is unfortunately nothing we can do to help you in this kind of situation. We have seen a number of complaints about that specific retailer but we have been unable to get information from them regarding these issues, so we have recommended players issue a charge back on the credit card and purchase from elsewhere. If you purchased through another method you will need to file some sort of dispute on the charge. Sorry that isn't much more we can do to help out there. Link to comment https://forums.kleientertainment.com/forums/topic/112556-hello-survivors-and-klei-please-help-me/#findComment-1269760 Share on other sites More sharing options...
Black_Bear Posted October 9, 2019 Author Share Posted October 9, 2019 4 hours ago, JoeW said: Hey there, unfortunately we don't have any sort of arrangement with this retailer and there is unfortunately nothing we can do to help you in this kind of situation. We have seen a number of complaints about that specific retailer but we have been unable to get information from them regarding these issues, so we have recommended players issue a charge back on the credit card and purchase from elsewhere. If you purchased through another method you will need to file some sort of dispute on the charge. Sorry that isn't much more we can do to help out there. Thank you for your answer, though you couldn't help us. 좋은 하루 되세요!, Have a great day! Link to comment https://forums.kleientertainment.com/forums/topic/112556-hello-survivors-and-klei-please-help-me/#findComment-1269828 Share on other sites More sharing options...
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