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Item Collection Download Failed


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Hi, recently I been having troubles with Don't Starve Together. I was going to the item menu to unravel some items so I could save them to unlock wormwood, but when I went to the item collection it came up with a message that says "Item Collection Download Failed unfortunately you failed to download your item collection, would you like to try again?" I press yes but then it loads for about two seconds and then shows the same display message, but when I press no it brings me back to the menu. Does anyone know how to fix this?  

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My girlfriend has exactly this problem as well on her Apple mac laptop. After updating the game to beta branch and validating files this happened. How can we fix this? I already tried to revert to normal branch and validate local files again. Also tried reinstalling the game. All didnt work...

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On 6/22/2019 at 2:24 PM, QWERTASD said:

My girlfriend has exactly this problem as well on her Apple mac laptop. After updating the game to beta branch and validating files this happened. How can we fix this? I already tried to revert to normal branch and validate local files again. Also tried reinstalling the game. All didnt work...

Can you send me her client_log.txt file after logging in, and going to the item collection screen and the quitting the game?

http://support.kleientertainment.com/customer/en/portal/articles/2970366-logs-and-useful-information-for-bug-reports-for-don-t-starve-together#dst_mac

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