Derek O. Posted June 21, 2019 Share Posted June 21, 2019 Hi, recently I been having troubles with Don't Starve Together. I was going to the item menu to unravel some items so I could save them to unlock wormwood, but when I went to the item collection it came up with a message that says "Item Collection Download Failed unfortunately you failed to download your item collection, would you like to try again?" I press yes but then it loads for about two seconds and then shows the same display message, but when I press no it brings me back to the menu. Does anyone know how to fix this? Link to comment Share on other sites More sharing options...
Developer PeterA Posted June 21, 2019 Developer Share Posted June 21, 2019 @Derek O. after seeing this message a few times and then closing the game, can you post your client_log.txt? It's located at Documents\Klei\DoNotStarveTogether. Link to comment Share on other sites More sharing options...
Derek O. Posted June 21, 2019 Author Share Posted June 21, 2019 2 hours ago, PeterA said: @Derek O. after seeing this message a few times and then closing the game, can you post your client_log.txt? It's located at Documents\Klei\DoNotStarveTogether. Ok. client_log.txt Link to comment Share on other sites More sharing options...
Developer PeterA Posted June 21, 2019 Developer Share Posted June 21, 2019 1 minute ago, Derek O. said: Ok. client_log.txt Unfortunately the log doesn't show you logging in, or I think you copied the file before the game closed and the rest of the data wasn't written to the file yet. Link to comment Share on other sites More sharing options...
Derek O. Posted June 22, 2019 Author Share Posted June 22, 2019 3 hours ago, PeterA said: Unfortunately the log doesn't show you logging in, or I think you copied the file before the game closed and the rest of the data wasn't written to the file yet. Maybe this one will work? client_log.txt Link to comment Share on other sites More sharing options...
Developer PeterA Posted June 22, 2019 Developer Share Posted June 22, 2019 @Derek O. It looks like your inventory was completely empty. I have a suspicion this was causing an issue in some particular scenario. Can you try logging in now? Link to comment Share on other sites More sharing options...
QWERTASD Posted June 22, 2019 Share Posted June 22, 2019 My girlfriend has exactly this problem as well on her Apple mac laptop. After updating the game to beta branch and validating files this happened. How can we fix this? I already tried to revert to normal branch and validate local files again. Also tried reinstalling the game. All didnt work... Link to comment Share on other sites More sharing options...
Developer PeterA Posted June 24, 2019 Developer Share Posted June 24, 2019 On 6/22/2019 at 2:24 PM, QWERTASD said: My girlfriend has exactly this problem as well on her Apple mac laptop. After updating the game to beta branch and validating files this happened. How can we fix this? I already tried to revert to normal branch and validate local files again. Also tried reinstalling the game. All didnt work... Can you send me her client_log.txt file after logging in, and going to the item collection screen and the quitting the game?http://support.kleientertainment.com/customer/en/portal/articles/2970366-logs-and-useful-information-for-bug-reports-for-don-t-starve-together#dst_mac Link to comment Share on other sites More sharing options...
CoolCarmex Posted September 3, 2019 Share Posted September 3, 2019 Hi I also have this problem, but I’m on PS4 can anyone help me? Link to comment Share on other sites More sharing options...
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