Connection to Klei Failed

[kiesi]

 

I've tried:

• Disabling my firewall and anti-virus
• Restarting my computer
• Re-installing the game & verifying the game cache
• Waiting a few hours

Log:

[00:00:24]: [Connect] PendingConnection::Reset(true)
[00:00:25]: failed_communication
[00:00:25]: [Connect] PendingConnection::Reset(true)
[00:00:52]: ModWorkshop::CancelDownloads clearing all unfinished downloads
[00:00:52]: Collecting garbage...
[00:00:52]: lua_gc took 0.02 seconds
[00:00:52]: ~ShardLuaProxy()
[00:00:52]: ~ItemServerLuaProxy()
[00:00:52]: ~InventoryLuaProxy()
[00:00:52]: ~NetworkLuaProxy()
[00:00:52]: ~SimLuaProxy()
[00:00:52]: ModWorkshop::CancelDownloads clearing all unfinished downloads
[00:00:52]: lua_close took 0.03 seconds
[00:00:52]: ModWorkshop::CancelDownloads clearing all unfinished downloads
[00:00:52]: [Steam] Auth ticket cancelled
[00:00:52]:  Manager - ORPHANED UNKNOWN RESOURCES:
[00:00:52]: shaders/ui_yuv.ksh - 1
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 
[00:00:52]: CurlRequestManager::ClientThread::Main() complete
[00:00:52]: HttpClient2 discarded 0 callbacks.
[00:00:52]: Shutting down

 

I live in Ukraine. My OS is Windows 7, 64-bit. Any help or advice would be appreciated. Thank you.

 

 

 

[GuyNamedChris]

 

[kiesi]

1 minute ago, Chris1488 said:

 

 

Am I supposed to give them my IP address and tracert information or just wait for a fix?

[relikt_art]

Hi, I`m from Kiyv, Ukraine and have that`s problem too

 

[ImDaMisterL]

I locked this since there's already a thread for this and a link has already been left to it by Chris1488.

2 hours ago, kiesi said:

Am I supposed to give them my IP address and tracert information or just wait for a fix?

All we can do now is wait, as that's outside of Klei's control.