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    • JoeW

      [UPDATED] Physical Megapack Disc Issues   04/16/2018

      Update 5/11/2018 We do not have any more information at this time. The last we spoke to 505 indicated that the discs should be ready very soon. We will likely have more information next week; hopefully with full explanation of when and how to get new discs.    Updated: 4/27/2018

      On April 17th, the Don't Starve Megapack was released. Almost immediately, it was discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). The disc contained Don't Starve Together, but was without Don't Starve, Reign of Giants and Shipwrecked. As soon as we confirmed the problem we contacted our retail publisher to find out how this happened and what could be done. It's taken some time to get this far, but this is all the information we have at this time. The current status of the issue is as follows: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks.  When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc previous to 4/26/2018 can now contact Klei support HERE for a Playstation Store voucher code that includes Don't Starve Together, Don't Starve, Shipwrecked and the Reign of Giants DLC that you can play now. Please specify your country as certain vouchers only work in certain regions.  New purchasers of the Megapack in store as of 4/26/2018 should be given a voucher at the time of purchase on your receipt. If you do not get a code, contact us ALL purchasers will have a path to get a new disc when they are ready. We do not have details at this time, but we are comitted to ensuring that all players get what they purchased.  We are hearing from some players that some retailers are telling players that they will not be exchanging discs. We believe this to be incorrect and that particular person or location is just misinformed. 505 has ensured us that they are doing their best to make sure these discs are being replaced for all players. We will not allow anybody to fall through the cracks here. We will buy and ship the discs ourselves if we have too.   This was our first major retail release and we're extremely disappointed that our players have been let down with their purchase of the Don't Starve Megapack. We're doing our best to make sure this issue gets resolved as quickly as possible. Thanks everybody for your support and patience. We'll keep you updated.    UPDATE: (4/26/2018) We are now ready to send out vouchers to players who purchased the physical version of the Don't Starve Megapack - These codes will allow players to download and play Don't Starve and DLC as well as Don't Starve Together To get a voucher players can contact as at our support site: http://support.kleientertainment.com/customer/portal/emails/new  For the subject, choose "PS4 Megapack" and fill in the form and we'll get you fixed up as soon as possible.  We will require a picture of your receipt, your Klei account ID and the region you are located in (so we can give you the proper voucher).  UPDATE: (4/24/2018) Earlier this week, we discovered that the wrong content was printed on the PS4 retail version of Don’t Starve Mega Pack (the Xbox One version is not affected). It’s a really unfortunate situation and we’ve been working hard with 505 to resolve this as soon as possible. Below is the latest information: New copies are currently in print and will be on shelves ASAP, hopefully within a few weeks. When the new discs arrive in stores, players who already purchased misprinted discs will be able to exchange the disc for a new one in store. Details will follow as we figure out the exact timing, the procedures with specific retailers and what the exchange will entail.  Players who already purchased the faulty disc will also be able to contact Klei support for a voucher code that includes Don't Starve, Shipwrecked and the Reign of Giants DLC until the new disc is ready. Please specify your country as certain vouchers only work in certain regions.  We will have more details when they become available including details on contacting us and what information we might need.  Once again, thanks to everybody for their patience while we work this out. For questions or concerns, the forum discussion can be found below:   

ImDaMisterL

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Everything posted by ImDaMisterL

  1. The event thingy

    That's what candy does to you.
  2. The event thingy

    Hopefully the former. Tbh, Griftlands is what I'm most hyped for.
  3. I guess we're learning with our mistakes, stream teasers never had a puzzle. But there's a first time for everything...
  4. I guess they really weren't ready, but were forced to do something after the leak.
  5. Hot Lava Closed Beta Sign-Up!

    Yes, but the registration period ended two days ago.
  6. Klei released a link to https://beta.playhotlava.com some minutes ago on their Twitter, and I couldn't help but share it. Waste no time and register! Every minute counts! It's worth reminding that the beta probably won't be given to everyone who signs up, but only to a certain number of registered people Good luck to everyone that registers, and remember! Do NOT touch the floor! #DontFloor #WaterNotIncluded UPDATE:
  7. The event thingy

    Winona's skin reminds me a lot of Mr. Tiddles' mod character.
  8. The event thingy

    Can't wait for this update, even more so because I just got my new PC!
  9. Gotta love it when we so obviously get leaked content and Klei just acts like
  10. What the hell...

    It's hard enough with the reality-bender mods having to avoid SCP, now this? I'll have to talk with Joe, the secret serum might've been leaked.
  11. [Game Update] - 260075

    There's a Text Color option in the text editor, unless you're on mobile, I think.
  12. What the hell...

    Moved to Forum Upgrade. Glad the issue was sorted. Sinister, try not to break the veil of multiple realities next time. Thank you.
  13. The remaster has been confirmed for PS4, XBOX One, Nintendo Switch and PC! Are you guys hyped?
  14. [Game Update] - 260075

    Once Hamlet news come out, Klei will likely make another announcement thread for it, so rest assured a bump here not made by a Klei dev is probably nothing new.
  15. [Game Update] - 260075

    You get the Chinese Roseate torch and fire pit.
  16. How to get your Oxygen Not Included save file: How to get your Oxygen Not Included output_log.txt: How to get your DxDiag: If you find a bug tagged as a Known Issue that isn't found here, please PM me about it or post it below in the comments. Thanks! Important/Pinned Reports: Game crashing when starting a new save When loading: game is frozen / resources are gone / can't build Known Issues: Metal Refinery output liquid temperature Liquid Pump thinks it is not submerged. Thermal Upgrade: Pufts don't emit Slime, NaN Slime amount Instant crash on load - Thermal Upgrade Game freezes every few minutes Tooltips crop on the edge of the screen Oddly-colored Dupe guns/tools To much Water and steam in tile(10 000<) [Thermal Update] Dupes can still have a trait disabling their profession Dead Dupes lashing out Narcoleptic getting a cot assigned without waiting for other dupes Door build order spawns sideways Water purifier destroys water Loosing 7kg of water through water filter. Solid Oxygen won't liquify! Water / Pipe Bug Game Crashes on Startup Gas Permeable Tiles let water through and become unusable "The Invisible block "glitch "Wobbling" Liquids Gastrophobic Chef Infinite bouncing ball of dirt Low algae Algae Deoxidizer refuses to accept algae Dupe eaten by a Hatch Dig Stuck at 100% Lavatory in Use forever Coal Generators ignored by Duplicants Suffocating in breathable air Puffs should not be able to pen Airlocks Noisy Sleepers Graphical Bug Sleeping Interrupted is stuck Wire Bridges don't work Dupes suffocate in front of closed airlocks 50c Degree Duplicants destroy Plants Dupes not building underwater CTD from unknown cause Raw mineral quality is not a bonus but a multiplicationy Suffocating in just-built tile Save file corrupted after ending on full RAM Battery power drains, Net increases Pipe Junctions Planter's 'needs a seed' icon is misplaced Resource stats zero out Loading with 0 food Blocks not being built or dug when requested to do Bio Distiller animation bug Puffs Climbing down a ladder and suiciding into a tile Medical Cot graphical bug All resources disappeared after game crash Pathing bug Temperature of wires If Puft's path is blocked it freezes Overlays cause framerate drop Temperature Units Power switches do not save states after save \ load Duplicant Navigation - Closed Air Locks Hatch doesn't bother escaping water Lag after a few hours of gameplay Sweeping Buried Seeds and Food Without Digging Airlock door pathing bug Resource deletion, on building and deconstructing. Unable to prioritize Deconstruction Minimum system requirements misdetection Duplicant not moving Material Decor Value Bonus Decreases Decor Value Game crashes when trying to rename a Duplicant Skill increased to 1 when already at 6 UI Scale Problem Infinite scrolling to the right Auto-Save crash Disabled Mechanized Airlocks still use energy Random crash after vanishing Puft "Select Raw Mineral" does not scale with UI scaling Deconstructing Tombstone Drops Dead Dupes Behind the World Initial tooltip does not update on keybindings change Storage Compactor Meter draws in front of duplicants Pause Button Incorrectly Showing Not Paused UI Window doesn't react on ESC UI forgets player presets after game load. Dirt and digging byproducts too hot and displays two temperatures in tooltip Not able to Harvest after a Reload
  17. Inventory - lags

    Thank you for the report. Would you please post this in the Don't Starve Together Bug Tracker? http://forums.kleientertainment.com/klei-bug-tracker/dont-starve-together/
  18. [Game Update] - 260075

    Then Thalka's post is either very old or newer than yours.
  19. [Game Update] - 260075

    I don't see a solid reason to lock this yet, I really don't like having to do that to update threads. Besides, the memes are fun. Shame they're not using the word "soon" anymore, though.
  20. Phase 2 has completed.

    Darn, right when I finally got my new PC to work.
  21. Not just the heads, all skins from a given character's sets, even hands and feet.
  22. [Game Update] - 267603

    Of course! Just remember to point out the game is still in beta
  23. I think it's showing how complete the skin sets of those characters are.