[General] - Empty server listing

[Sylverion]

Bug Submission:

Category: General

Issue Title: Empty server listing

Issue Description: When I play DST and login, I cant see any server listing 90% of the time

smashing refresh button doesn't work

Steps to Reproduce: Open the game

Click play

Log in

Tadaaa the emptiness will haunt you

refresh till it work

[staxjax]

Same problem for me except that I cannot get the list to populate by spamming the refresh button.

 

I have had people try to find servers that I create, and they can find and connect to them with no problems.

 

I noticed that the ping option when running a search tops out at 600ms and I know that I consistently have over 700ms to most other games/servers.  I leave the setting on ANY, but I don't think it wants to show me all of servers because of my high latency :/

 

[MarkL]

Sorry about that!

 

We had the timeout too low for some regions,  we be increasing it in our next patch (likely to arrive later today) which should fix this for you.

 

[MarkL]

Obviously we didn't get out patch out yesterday.   This change was absorbed into a much larger patch that was too risky to push on a Friday evening.  We are hoping to get it out asap on Monday.

 

 

[staxjax]

Thanks for the response and follow up MarkL.

[Sylverion]

Thanks marxl :3

[greenhipsta]

Hopes gone high now!

I'm having the same problem and I'm hoping it's going to be fixed really soon.

[greenhipsta]

Hi again!

If this was the hotfix what should fix the regions thing, then I STILL have empty server list
Please help!

[MarkL]

Hi again!

If this was the hotfix what should fix the regions thing, then I STILL have empty server list

Please help!

Very weird! The problem the OP described should be fixed by the latest release.

 

Can you describe in more detail what is happening for you greenhipsta?  You are able to login, but the server listings are empty?

 

Please make sure you have the latest version of the game.  Restarting Steam usually triggers the update. Alternatively, In Steam, right click on Don't Starve Together, properties, local files, Verify integrity of game cache.

[Sylverion]

Well, my problem is fixed

thanks markl

[EbonyDream]

I'm having this problem to and I have tried every thing as well as refreshing the list several times and still nothing.

[MarkL]

I'm having this problem to and I have tried every thing as well as refreshing the list several times and still nothing.

 

EbonyDream, I'm looking into this issue right now.

 

Have you ensured you are running the latest version,  do you successfully log in? 

 

Any other information you can provide on your experience would be very helpful.

[EbonyDream]

EbonyDream, I'm looking into this issue right now.

 

Have you ensured you are running the latest version,  do you successfully log in? 

 

Any other information you can provide on your experience would be very helpful.

 

Yes I am running the latest version and I am able to successfully log in. I have tried restarting Steam and verifying the integrity of game cache and still nothing shows on the server list.

[MarkL]

Yes I am running the latest version and I am able to successfully log in. I have tried restarting Steam and verifying the integrity of game cache and still nothing shows on the server list.

 

Please upload your log.txt after experiencing this issue.   I have some theories on what is going on, and this file will confirm it for me.

 

The file is located in your documents folder, under Klei/DontStarvetogether

 

For example, on my system the file is located:

C:\Users\MarkL\Documents\Klei\DoNotStarveTogether\Log.txt

[EbonyDream]

Please upload your log.txt after experiencing this issue.   I have some theories on what is going on, and this file will confirm it for me.

 

The file is located in your documents folder, under Klei/DontStarvetogether

 

For example, on my system the file is located:

C:\Users\MarkL\Documents\Klei\DoNotStarveTogether\Log.txt

 

Sure thing. Here it is. log.txt

[MarkL]

@EbonyDream,

 

It looks like you can't connect to any of our services.  You may have a different issue than described by the OP.

 

It looks like something on your system is blocking Don't Starve Together from reaching the internet.  This can be caused by a firewall or antivirus package.  

 

When you first launched DST it would have asked you in a pop-up if you want to provide a firewall exception,  if you did not click OK you may be blocking us.   To remedy this you need to manually add an exception: 

http://windows.microsoft.com/en-ca/windows/communicate-through-windows-firewall#1TC=windows-7

 

Many antivirus packages will also do something similar,  it's worth disabling them and trying again.

 

 

[greenhipsta]

Very weird! The problem the OP described should be fixed by the latest release.

 

Can you describe in more detail what is happening for you greenhipsta?  You are able to login, but the server listings are empty?

 

Please make sure you have the latest version of the game.  Restarting Steam usually triggers the update. Alternatively, In Steam, right click on Don't Starve Together, properties, local files, Verify integrity of game cache.

I have the latest hotfix, I mean, sometimes i can join servers but after some time I've played, it disconnects and then when i want to connect to some kind of a new server it doesn't show any servers. It's very weird, I thought maybe its something to do with over crowding, like too many people start playing DST and then couse I'm in a bad region i get disconnected.

[MarkL]

I have the latest hotfix, I mean, sometimes i can join servers but after some time I've played, it disconnects and then when i want to connect to some kind of a new server it doesn't show any servers. It's very weird, I thought maybe its something to do with over crowding, like too many people start playing DST and then couse I'm in a bad region i get disconnected.

 

Hey GreenHipsta,

 

We have a problem with our disconnect dialogue box,  It's not always showing the correct reason for your disconnection.  If you play and get disconnected, your log.txt file will be able to tell me the actual reason you were dropped.  Each server/game has it's own performance independent of each other,  so try to join servers with good ping.

[hoangbaovu]

Hi,
I also encountered a similar situation

My log:

Starting upCommand Line Arguments: Don't Starve: 122029 WIN32_STEAMBuild Date: 2014-12-24_11-39-24THREAD - started 'GAClient' (416)HttpClient::ClientThread::Main()Network tick rate: U=15(2), D=0Network tick rate: U=15(2), D=0THREAD - started 'GAClient' (4516)HttpClient::ClientThread::Main()loaded ping_cacheOnLoadPermissionListOnLoadPermissionListSteamID: 76561198154545614cGame::InitializeOnMainThreadWindowManager::InitializeTHREAD - started 'GAClient' (1312)HttpClient::ClientThread::Main()WindowManager::SetFullscreen(0, 1360, 768, 60)GLInfo~~~~~~GL_VENDOR: Google Inc.GL_RENDERER: ANGLE (Intel(R) HD Graphics)GL_VERSION: OpenGL ES 2.0 (ANGLE 1.0.0.2249)GL_SHADING_LANGUAGE_VERSION: OpenGL ES GLSL ES 1.00 (ANGLE 1.0.0.2249)OpenGL extensions (19, 19):GL_ANGLE_depth_textureGL_ANGLE_framebuffer_blitGL_ANGLE_framebuffer_multisampleGL_ANGLE_instanced_arraysGL_ANGLE_pack_reverse_row_orderGL_ANGLE_texture_compression_dxt3GL_ANGLE_texture_compression_dxt5GL_ANGLE_texture_usageGL_ANGLE_translated_shader_sourceGL_EXT_read_format_bgraGL_EXT_robustnessGL_EXT_texture_compression_dxt1GL_EXT_texture_format_BGRA8888GL_EXT_texture_storageGL_OES_get_program_binaryGL_OES_packed_depth_stencilGL_OES_rgb8_rgba8GL_OES_standard_derivativesGL_OES_texture_npotTHREAD - started 'WindowsInputManager' (1088)GL_MAX_TEXTURE_SIZE = 8192GL_MAX_TEXTURE_IMAGE_UNITS = 16GL_MAX_RENDERBUFFER_SIZE = 8192GL_MAX_VIEWPORT_DIMS = 8192, 8192GL_MAX_VARYING_VECTORS = 10GL_MAX_VERTEX_ATTRIBS = 16GL_MAX_VERTEX_UNIFORM_VECTORS = 254GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS = 4GL_MAX_FRAGMENT_UNIFORM_VECTORS = 2214 compressed texture formatstexture format 0x83f0texture format 0x83f1texture format 0x83f2texture format 0x83f3cDontStarveGame::DoGameSpecificInitialize()cGame::StartPlayingLOADING LUADoLuaFile scripts/main.luaDoLuaFile loading buffer scripts/main.luascripts/main.lua(166,1) running main.lua	loaded modindex	ModIndex: Beginning normal load sequence.	LOADING LUA SUCCESSPlayerDeaths loaded morgue	710	loaded profile	bloom_enabled	true	loaded saveindex	OnFilesLoaded()	OnUpdatePurchaseStateComplete		Unload BE	Could not unload undefined prefab 0x4374c56c (yellowstaff)Could not unload undefined prefab 0x303bfdce (axe)Could not unload undefined prefab 0x94cf6c04 (goldenpickaxe)Could not unload undefined prefab 0x1541c9cc (armorruins)Could not unload undefined prefab 0x8cc766ef (pumpkin_lantern)Could not unload undefined prefab 0xfdcabd86 (earmuffshat)Could not unload undefined prefab 0x9a6718eb (resurrectionstatue)Could not unload undefined prefab 0x6b0c64bf (resurrectionstatue_placer)Could not unload undefined prefab 0x69afe33b (book_brimstone)Could not unload undefined prefab 0xdfb37276 (telestaff)Could not unload undefined prefab 0xaf34ecc0 (trunkvest_winter)Could not unload undefined prefab 0x34a58be1 (book_sleep)Could not unload undefined prefab 0xa3ec4f57 (book_gardening)Could not unload undefined prefab 0x875750ea (turf_road)Could not unload undefined prefab 0x2cc493e4 (book_birds)Could not unload undefined prefab 0xcd7669e5 (nightsword)Could not unload undefined prefab 0x1daa5ab7 (turf_carpetfloor)Could not unload undefined prefab 0xefa57cea (bandage)Could not unload undefined prefab 0xde4bc7e7 (wall_hay_item)Could not unload undefined prefab 0xe51acd32 (lightning_rod)Could not unload undefined prefab 0x947bfcb8 (lightning_rod_placer)Could not unload undefined prefab 0x378bda50 (wall_wood_item)Could not unload undefined prefab 0xb1fa364d (pickaxe)Could not unload undefined prefab 0x34fb4f82 (pitchfork)Could not unload undefined prefab 0xdf13a0c1 (ruins_bat)Could not unload undefined prefab 0xe490ce6b (book_tentacles)Could not unload undefined prefab 0x3f5176c5 (firepit)Could not unload undefined prefab 0x8a462465 (firepit_placer)Could not unload undefined prefab 0xe16c07d0 (ruinshat)Could not unload undefined prefab 0x3d4d1dc6 (bedroll_straw)Could not unload undefined prefab 0xadfdb7ae (armor_sanity)Could not unload undefined prefab 0x3edae42e (multitool_axe_pickaxe)Could not unload undefined prefab 0x76d26529 (bugnet)Could not unload undefined prefab 0x5ce426c4 (blowdart_fire)Could not unload undefined prefab 0xc3bf310c (blueamulet)Could not unload undefined prefab 0x36768a92 (orangestaff)Could not unload undefined prefab 0xa0c84037 (wall_moonrock_item)Could not unload undefined prefab 0x1c48b877 (campfire)Could not unload undefined prefab 0xdfe3a33 (campfire_placer)Could not unload undefined prefab 0x1153dbb9 (pottedfern)Could not unload undefined prefab 0xf2102a71 (pottedfern_placer)Could not unload undefined prefab 0x4740cff7 (tent)Could not unload undefined prefab 0xb4d742b3 (tent_placer)Could not unload undefined prefab 0x10473739 (spear)Could not unload undefined prefab 0x2ca456a0 (orangeamulet)Could not unload undefined prefab 0x8d44bbad (cookpot)Could not unload undefined prefab 0x30d2f57d (cookpot_placer)Could not unload undefined prefab 0xa1e54a85 (goldenaxe)Could not unload undefined prefab 0x739fbe3c (homesign)Could not unload undefined prefab 0x33fdbd2e (homesign_placer)Could not unload undefined prefab 0xa8b25abc (wall_ruins_item)Could not unload undefined prefab 0xe6af29d2 (compass)Could not unload undefined prefab 0x21bf03b1 (thulecite)Could not unload undefined prefab 0xcf1626 (rabbithouse)Could not unload undefined prefab 0x1aa31ec4 (rabbithouse_placer)Could not unload undefined prefab 0xe474f23c (armormarble)Could not unload undefined prefab 0x3ccdbe75 (icestaff)Could not unload undefined prefab 0x68ba7101 (researchlab3)Could not unload undefined prefab 0xd6985329 (researchlab3_placer)Could not unload undefined prefab 0xcda99af6 (winterhat)Could not unload undefined prefab 0x19c004b2 (pighouse)Could not unload undefined prefab 0x469fe538 (pighouse_placer)Could not unload undefined prefab 0xca16846d (boards)Could not unload undefined prefab 0x2e264dbc (blowdart_pipe)Could not unload undefined prefab 0x2e54b535 (cane)Could not unload undefined prefab 0xfa14dec6 (birdtrap)Could not unload undefined prefab 0xe2bfa46 (tophat)Could not unload undefined prefab 0x7c11af2 (treasurechest)Could not unload undefined prefab 0xd411bef8 (treasurechest_placer)Could not unload undefined prefab 0xef21c9f2 (rope)Could not unload undefined prefab 0x539e9e8a (trunkvest_summer)Could not unload undefined prefab 0x75370b6 (papyrus)Could not unload undefined prefab 0xb981ecda (fast_farmplot)Could not unload undefined prefab 0x2639673 (farmplot_placer)Could not unload undefined prefab 0xf4eb0943 (shovel)Could not unload undefined prefab 0xbcfca634 (strawhat)Could not unload undefined prefab 0x3f6c9ebb (diviningrod)Could not unload undefined prefab 0x86860bc2 (boomerang)Could not unload undefined prefab 0x761a1799 (gunpowder)Could not unload undefined prefab 0x1cd9e60e (razor)Could not unload undefined prefab 0x46094f1b (beefalohat)Could not unload undefined prefab 0x68ba7100 (researchlab2)Could not unload undefined prefab 0x3386a16a (researchlab2_placer)Could not unload undefined prefab 0xec43b9f4 (sewing_kit)Could not unload undefined prefab 0x68370bd6 (trap_teeth)Could not unload undefined prefab 0x9a99c7b7 (armorgrass)Could not unload undefined prefab 0x8bbc7f55 (beemine)Could not unload undefined prefab 0xd8067599 (beehat)Could not unload undefined prefab 0xda17c8e8 (armorslurper)Could not unload undefined prefab 0x47611d71 (sweatervest)Could not unload undefined prefab 0x85181f7c (minerhat)Could not unload undefined prefab 0x15220700 (backpack)Could not unload undefined prefab 0xfb180669 (blowdart_sleep)Could not unload undefined prefab 0xe8f381a1 (turf_checkerfloor)Could not unload undefined prefab 0xd5201c09 (beebox)Could not unload undefined prefab 0x753b7621 (beebox_placer)Could not unload undefined prefab 0xb918c5fd (fishingrod)Could not unload undefined prefab 0x111db7ae (footballhat)Could not unload undefined prefab 0x80cb1e18 (featherhat)Could not unload undefined prefab 0x5a59f5cc (goldenshovel)Could not unload undefined prefab 0xbea16a01 (hambat)Could not unload undefined prefab 0xc4101586 (hammer)Could not unload undefined prefab 0x4685284 (umbrella)Could not unload undefined prefab 0x6f21e747 (piggyback)Could not unload undefined prefab 0xe87e06c0 (icebox)Could not unload undefined prefab 0xf2bd1baa (icebox_placer)Could not unload undefined prefab 0x41ba89b5 (nightmarefuel)Could not unload undefined prefab 0x3949a42 (meatrack)Could not unload undefined prefab 0x56340ba8 (meatrack_placer)Could not unload undefined prefab 0xbc429ef3 (bushhat)Could not unload undefined prefab 0xcceee6c3 (cutstone)Could not unload undefined prefab 0xfbaefa0e (rainometer)Could not unload undefined prefab 0xeea990dc (rainometer_placer)Could not unload undefined prefab 0x89c20b1b (telebase)Could not unload undefined prefab 0x868a468f (telebase_placer)Could not unload undefined prefab 0x3cb06493 (healingsalve)Could not unload undefined prefab 0xe5936c6a (firestaff)Could not unload undefined prefab 0x37c31aa6 (lantern)Could not unload undefined prefab 0x9d92cce (purpleamulet)Could not unload undefined prefab 0x7fcb037d (greenstaff)Could not unload undefined prefab 0xa90e8c50 (lifeinjector)Could not unload undefined prefab 0x7f2d088c (armorwood)Could not unload undefined prefab 0x7f46d7c0 (batbat)Could not unload undefined prefab 0x62a5e7fe (nightlight)Could not unload undefined prefab 0x185806ec (nightlight_placer)Could not unload undefined prefab 0xb6201ac9 (onemanband)Could not unload undefined prefab 0xf0330963 (panflute)Could not unload undefined prefab 0x3c935451 (eyeturret_item)Could not unload undefined prefab 0x22ec3802 (wall_stone_item)Could not unload undefined prefab 0x4d9a964d (trap)Could not unload undefined prefab 0xbd603add (reviver)Could not unload undefined prefab 0xda1f7edf (winterometer)Could not unload undefined prefab 0x955229cb (winterometer_placer)Could not unload undefined prefab 0xcba65752 (amulet)Could not unload undefined prefab 0x38967bb2 (researchlab)Could not unload undefined prefab 0x77e9ae38 (researchlab_placer)Could not unload undefined prefab 0xcad92460 (flowerhat)Could not unload undefined prefab 0xb1591875 (greenamulet)Could not unload undefined prefab 0xdac7fbf5 (birdcage)Could not unload undefined prefab 0xe1f9b335 (birdcage_placer)Could not unload undefined prefab 0x68ba7102 (researchlab4)Could not unload undefined prefab 0x79aa04e8 (researchlab4_placer)Could not unload undefined prefab 0x263bc4d5 (slow_farmplot)Could not unload undefined prefab 0x2639673 (farmplot_placer)Could not unload undefined prefab 0xe5071541 (nightmare_timepiece)Could not unload undefined prefab 0x2c158f7c (torch)Could not unload undefined prefab 0x2ae7e3b3 (purplegem)Could not unload undefined prefab 0x265d1455 (turf_woodfloor)Could not unload undefined prefab 0xf8e41fa9 (bedroll_furry)Could not unload undefined prefab 0xdb20fa95 (heatrock)Could not unload undefined prefab 0x9a0ed246 (yellowamulet)Could not unload undefined prefab 0x33ab6997 (hud)Could not unload undefined prefab 0x3364203d (forest)Could not unload undefined prefab 0x2e5cb72d (cave)Could not unload undefined prefab 0x40b82ff2 (maxwell)Could not unload undefined prefab 0xbddda476 (fire)Could not unload undefined prefab 0x1078732c (character_fire)Could not unload undefined prefab 0x427b5b39 (shatter)	Unload BE done		Load FE		Load FE: done	platform_motd	table: 0B53CD80	SimLuaProxy::QueryServer()update_date	table: 0B53DE38	SimLuaProxy::QueryServer()ModIndex: Load sequence finished successfully.	Reset() returningplatform_motd	table: 0AEE8B68	update_date	table: 0AEEB1D8	Account Success[ACCOUNT_ACTION_TOKEN_PURPOSE] Received UserId from TokenPurpose: KU_WgWu8VjNCURL ERROR: couldn't connect to host at lbsMetricDS-2124895291.us-west-2.elb.amazonaws.com:443QueryServerComplete no callbackFailed to receive server listingsFailure error code received: 302With Body: 1	Could not unload undefined prefab 0x20e21d7a (puppet_wes)Could not unload undefined prefab 0x20e21d7a (puppet_wes)Collecting garbage...lua_gc took 0.01 seconds~NetworkLuaProxy()~SimLuaProxy()lua_close took 0.02 secondsHttpClient::ClientThread::Main() completeHttpClient::ClientThread::Main() completeCould not unload undefined prefab 0x20e21d7a (puppet_wes)Could not unload undefined prefab 0x20e21d7a (puppet_wes)Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. Orphaned unnamed resource. This resource must have used Add( resource ) to insert itself into the manager. 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This resource must have used Add( resource ) to insert itself into the manager. HttpClient::ClientThread::Main() completeShutting down

[LocHa]

Hi, my friend has the same problem. He can't see any game hosted on the sever list, yet when he hosted a game I can find and connect normally. Ping was pretty decent as well (~300ms from US to SEA). He tried disabling antivirus but it didn't help. I'll get the log file from him and post it later. 

[Sylverion]

Now having this problem again, have no problem with my internet connection

here's my log

 

log.txt

[MarkL]

Server downloads from your region appear to be slow.  In the current build we no longer fail to download results in this case.  It may take a long time (>60 seconds) to download results, but they should always appear now if you have internet.

 

Is this issue resolved for you?

 

[YagamiRaito]

Now having this problem again, have no problem with my internet connection

here's my log

log.txt