Game crashes short after have loaded in an game on Win 10 but works on Win 7

Hi, if you don't mind, could you grab the log file when it crashes and post it here so we can look into it. Thanks!

Where to find the log: https://support.klei.com/hc/en-us/articles/360029555392

On 1/8/2021 at 9:44 PM, klei.ruby said:

Hi, if you don't mind, could you grab the log file when it crashes and post it here so we can look into it. Thanks!

Where to find the log: https://support.klei.com/hc/en-us/articles/360029555392

Uploaded Player.log and the game file where the crash happened

Edited January 11, 2021 by Neohack

When im playing and i trying to load a previous save game , the game crashes, but not screen only stops, 

this happend in linux. 

 

@Sebastiangperez if you haven't yet, please file your own report, and make sure to include the log file from just after the crash. Thanks!

@Neohack thanks for the log! Looking inside, it says that it can't access the path to write the PNG file. While we can look into why that is crashing (instead of an error or warning etc), the answer to avoid the crash immediate term is figuring out why the game has trouble writing to the file. Try checking the permissions of the folders involved and the like, to see if you can figure out why it doesn't allow a write. Something is preventing the game from operating as intended, hopefully you can figure out a cause.
 

UnauthorizedAccessException: Access to the path "C:\Users\neo\Documents\Klei\OxygenNotIncluded\cloud_save_files\76561198057800601\Abode\Abode.png" is denied.

 

I think i have solved my problem! It was as an simpel solution and i feel like an idiot.

The problem was that the game wasn't allowed through my anti virus software which i thought i had permitted. 

I allowed the game through the my Anti virus software by manually add it's path due it didn't find it at first. After that i could play the game without any problem.

Either way, thank you for your reply and concern on this report.

Edited January 13, 2021 by Neohack