So I've had this problem for a while and I was hoping I'd go away with the new update.
When starting the game it the game stops responding. I'm not getting some form of a report prompt from it.
So far what I've done is:
verify the game cache
looked for and updated drivers and windows
try to start it with all anti virus and firewalls and such disabled
and installed Microsoft Visual C++ Redistributable as suggested by the troubleshooting guide
I've been able to play with the thermal upgrade and I can't remember when exactly this problem started.
my laptop does meet the recommended requirements.
I was starting the game. I've tried starting it with other programs disabled as well as enabled