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pentapox

Game crashes, need help please!!

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pentapox    0

Hi all,

I got this game during Steam's summer sale and have played about 2 hours worth so far. However randomly a few days of not playing and returning back to it I could not get the game to start for whatever reason. All I get is a black screen with the game cursor and if I'm lucky the Klei logo on the bottom right coroner then the game instantly crashes without an error window. I have done all that the troubleshooting page as suggested, of course there is probably something I am doing wrong but I would really appreciate any kind of help that will get the game running again. I have even tried verifying the integrity of the game files, browsing the local files to reinstall DirectX and vcredist files. I am just really lost at this point and need extra help. This was a really fun game and I was really enjoying it!

This is my most desperate hour, help me developers, your my only hope.

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JanH    4,674

Sorry to hear that you are having trouble with the game. Would you be able to provide us a copy of your DxDiag.txt and invisibleinc.txt files – you can generate your DxDiag.txt file by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104

And you can find your invisibleinc.txt file in your documents folder at Documents\Klei\InvisibleInc\logs\invisibleinc.txt
 

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