TheDuckletGamer Posted July 9, 2018 Share Posted July 9, 2018 When I click play hot lava it goes to this loading screen with the lava monster and I wait like 10 minutes when I click my mouse and it says hot lava is not responding when I click wait for program to respond it prompts me again. This keeps on happening over and over again and I just want to play my game. Pls help me. Link to comment Share on other sites More sharing options...
JanH Posted July 11, 2018 Share Posted July 11, 2018 You should be able to find a resolution to just about every issue that won't allow you to play Hot Lava here: http://support.kleientertainment.com/customer/en/portal/articles/2943741 Should the issue persist, please provide us copies of your DXDiag.txt and your output_log.txt files and we will investigate further. You can generate your DxDiag.txt file by following the steps here: http://support.kleientertainment.com/customer/portal/articles/2503104 The output_log.txt file will be located in \Steam\SteamApps\common\Hot Lava\archive\build\hotlava_Data\output_log.txt Link to comment Share on other sites More sharing options...
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