BekoGeko Posted September 14, 2017 Share Posted September 14, 2017 Hello Klei. I have a problem! I'm using the Mac platform and I started Oxygen Not Included, but the early access notification comes and it's frozen Is there anything I can do for it or should I wait for the next update? Link to comment Share on other sites More sharing options...
Zillvr Posted September 14, 2017 Share Posted September 14, 2017 Hello @BekoGeko, welcome to the forums. I recommend you try the methods mentioned in this Klei Article: Oxygen Not Included (Early Access) Troubleshooting Guide. There are some methods there that are particularly for Windows so skip those since you're on a Mac. What I recommend you try first is to verify the integrity of the game cache. If none of those methods work, head over to the Bug Tracker: Oxygen Not Included - [Early Access] and click the orange Add new bug button to post and in your post attach the following information and file. These would help determine what's wrong: MAC SYSTEM SPECS - Click the Apple icon in the top left corner of your Mac, where the navigation/menu bar is located - Click "About This Mac", a new window will open up - Click on Overview Tab for your basic computer specs (including Processor, Memory, and Graphics Card) - Provide our team with your Mac specs list LOG FILE On Mac, you will find your log file in ~/Library/Logs/Unity/Player.log For other future bugs/issues concerning ONI, please ONLY post them in the Bug Tracker: Bug Tracker: Oxygen Not Included - [Early Access]. I hope that helps, cheers. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.