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Not Respodning Issue

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Hye guys I'm new to this game and I just wanna be able to play with my online friends but every time I try to join her server it won't let me.  Super annoying.  Does location have anything to do with it?  Like, my friend is in the Philippines and I'm in Hawaii.  Would there be any IP Issues?  I've done a lot of research on this topic and there seem to be quite a few people with the same issue as me (With the no responding issue in general)  Most people say to check your firewall and blah blah but I know that's not the issue because I could join other random servers but not my friend's.  Could this really be a server issue?  If someone could help me out that would be greatly appreciated!

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