SkepticalHippo Posted October 21, 2012 Share Posted October 21, 2012 Hi there, I posted this on the steam forums and was asked to come and ask about it here. The first time i started Mark of the Ninja, when I got past the first cutscene (when starting a new game) the screen was black with music playing in the back. After a few more tries the character loaded but the world did not. Everything was black and it looked fragmented. I already ran the DX.exe after reading on the forums and that doesnt seem to have worked. I can post a screenshot if that will help Link to comment Share on other sites More sharing options...
MOTD Corey Posted October 21, 2012 MOTD Share Posted October 21, 2012 Hey! Thanks for reporting. We'll need to know a few things before we can trouble shoot that. For future reference you can check out our thread on how to report bugs. It includes questions that if answered help us narrow down the issue a lot faster.http://forums.kleientertainment.com/showthread.php?783-How-to-report-bugsWhat are your PC hardware specs?Are all your drivers up to date?Can you recreate the issue? (if only happened once, it's not likely we can do much.)Did you get any kind of crash logs or error messages? (If yes provide them). Link to comment Share on other sites More sharing options...
SkepticalHippo Posted October 22, 2012 Author Share Posted October 22, 2012 Hi there, Drivers are up to date, PC specs: AMD athlon II x4 630 processor, 4 gb of ram, nvidia GeForce GTS 450Its an ongoing issue, tried restarting and redownloading, same problem. Link to comment Share on other sites More sharing options...
MOTD Corey Posted October 22, 2012 MOTD Share Posted October 22, 2012 Thanks for the info! We'll try and look into this for you. Link to comment Share on other sites More sharing options...
SkepticalHippo Posted October 23, 2012 Author Share Posted October 23, 2012 So, i was able to play the first level this morning after reinstalling the game. When i got home a few minutes ago I was having the same issues as before. Link to comment Share on other sites More sharing options...
MOTD Corey Posted October 24, 2012 MOTD Share Posted October 24, 2012 So, i was able to play the first level this morning after reinstalling the game. When i got home a few minutes ago I was having the same issues as before.Hmm... I'm assuming you have the most recent version of Mark of the Ninja? We recently pushed a patch that solved this for most people.Have you tried to check / rebuild your games install cache? Instructions: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 Link to comment Share on other sites More sharing options...
SkepticalHippo Posted October 25, 2012 Author Share Posted October 25, 2012 I have done that, got through another mission and it happened again Link to comment Share on other sites More sharing options...
SkepticalHippo Posted November 7, 2012 Author Share Posted November 7, 2012 Any updates on this? Link to comment Share on other sites More sharing options...
MOTD Corey Posted November 7, 2012 MOTD Share Posted November 7, 2012 Any updates on this?We haven't been able to trouble shoot this any further. This seems to be the only case of this issue happening, so reproducing isn't really possible at the moment.Are you on a laptop or a tower PC? If you're on a laptop, what's the model number? Also is it plugged in while you're playing? Link to comment Share on other sites More sharing options...
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