Shank crashes immediately after intro. Would like refund.

[jwolverton]

Bot crazy about your refund process either-- have to log in, give you my info, then can't even cut & past the full crash log because it says "The text that you have entered is too long (44841 characters). Please shorten it to 10000 characters long."Process: Process: Shank [1892]Path: /Applications/Shank.app/Contents/MacOS/ShankIdentifier: com.KleiEntertainment.ShankVersion: 1.0 (???)App Item ID: 534603949App External ID: 8568057Code Type: X86 (Native)Parent Process: launchd [226]Date/Time: 2012-10-07 16:47:05.033 -0700OS Version: Mac OS X 10.7.5 (11G56)Report Version: 9Interval Since Last Report: 836082 secCrashes Since Last Report: 4Per-App Interval Since Last Report: 187 secPer-App Crashes Since Last Report: 4Anonymous UUID: 62D75D91-0A28-447D-BE0B-5D907EA63565Crashed Thread: 1 Dispatch queue: com.apple.libdispatch-managerException Type: EXC_CRASH (SIGBUS)Exception Codes: 0x0000000000000000, 0x0000000000000000Application Specific Information:objc[1892]: garbage collection is OFFThread 0:: Dispatch queue: com.apple.main-thread0 com.apple.ATIRadeonX3000GLDriver 0x1fc05d5c 0x1fa00000 + 21210521 com.apple.ATIRadeonX3000GLDriver 0x1fc0400a 0x1fa00000 + 21135462 com.apple.ATIRadeonX3000GLDriver 0x1fbec794 gldUpdateDispatch + 16623 GLEngine 0x1f687e9a gleDoDrawDispatchCore + 6314 GLEngine 0x1f61fa87 glDrawArrays_ACC_Exec + 2865 libGL.dylib 0x963e0c0c glDrawArrays + 446 com.KleiEntertainment.Shank 0x00012492 0x1000 + 708027 com.KleiEntertainment.Shank 0x0017fa83 0x1000 + 15673638 com.KleiEntertainment.Shank 0x0008d996 fastdelegate::FastDelegate2<Rendering::RendererContext const&, Replay::cRenderableObjectPacket*, void>::InvokeStaticFunction(Rendering::RendererContext const&, Replay::cRenderableObjectPacket*) const + 229 com.KleiEntertainment.Shank 0x00190742 0x1000 + 163616210 com.KleiEntertainment.Shank 0x0018f15a 0x1000 + 163055411 com.KleiEntertainment.Shank 0x0018dfb9 0x1000 + 162604112 com.KleiEntertainment.Shank 0x00044306 0x1000 + 27520613 com.KleiEntertainment.Shank 0x0018af1d 0x1000 + 161359714 com.KleiEntertainment.Shank 0x00311bfc 0x1000 + 321433215 com.apple.Foundation 0x933c8df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 4916 com.apple.CoreFoundation 0x96bc3903 ___CFXNotificationPost_block_invoke_1 + 27517 com.apple.CoreFoundation 0x96b8e688 _CFXNotificationPost + 277618 com.apple.Foundation 0x933b3fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 9219 com.apple.AppKit 0x949e0ba9 -[NSApplication _postDidFinishNotification] + 25920 com.apple.AppKit 0x949e089f -[NSApplication _sendFinishLaunchingNotification] + 8421 com.apple.AppKit 0x949df3c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 27722 com.apple.AppKit 0x949df0d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 37723 com.apple.CoreFoundation 0x96bdc1c8 -[NSObject performSelector:withObject:withObject:] + 7224 com.apple.Foundation 0x933ee0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 12125 com.apple.Foundation 0x933ece75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 47626 com.apple.Foundation 0x933ecc49 _NSAppleEventManagerGenericHandler + 23427 com.apple.AE 0x98565045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 20228 com.apple.AE 0x9854eb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 4329 com.apple.AE 0x9854ea54 aeProcessAppleEvent + 25330 com.apple.HIToolbox 0x96da6a86 AEProcessAppleEvent + 10331 com.apple.AppKit 0x949dc157 _DPSNextEvent + 130132 com.apple.AppKit 0x949db752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 11333 com.apple.AppKit 0x949d7ac1 -[NSApplication run] + 91134 com.KleiEntertainment.Shank 0x003123a6 0x1000 + 321629435 com.KleiEntertainment.Shank 0x00005be5 0x1000 + 19429Thread 1 Crashed:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x97cf090a kevent + 101 libdispatch.dylib 0x9b6f0e04 _dispatch_mgr_invoke + 9692 libdispatch.dylib 0x9b6ef853 _dispatch_mgr_thread + 53Thread 2:: com.apple.audio.IOThread.client0 libsystem_kernel.dylib 0x97cedc22 mach_msg_trap + 101 libsystem_kernel.dylib 0x97ced1f6 mach_msg + 702 com.apple.audio.CoreAudio 0x9283c9d6 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 1223 com.apple.audio.CoreAudio 0x9283ca42 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 604 com.apple.audio.CoreAudio 0x92834e37 HALC_ProxyIOContext::IOWorkLoop() + 11455 com.apple.audio.CoreAudio 0x928348fe HALC_ProxyIOContext::IOThreadEntry(void*) + 1366 com.apple.audio.CoreAudio 0x92834870 __HALC_ProxyIOContext_block_invoke_6 + 207 com.apple.audio.CoreAudio 0x928347f5 HALB_IOThread::Entry(void*) + 698 libsystem_c.dylib 0x99489ed9 _pthread_start + 3359 libsystem_c.dylib 0x9948d6de thread_start + 34

[Corey]

Hello,Sorry to hear you're having trouble with Shank. We've been waiting on a patch, but it takes quite some time for apple to approve them. We've been looking into this. The unfortunate part is that when people have this error, the crash call-stack doesn't really give us any info. It just spits out a generic Apple specific error. It seems to be graphics card hardware related. With some research online looking at other Mac apps that get a "Thread 1 crashed with X86 Thread State (32-bit)" the most common solution is to create a brand new user on your Mac, migrating the application, and running from there.If someone who is getting "Thread 1 crashed with X86 Thread State (32-bit)" in their call stack could try this and report back, it would be incredibly helpful!