[Crash] - crash during the opening video

[Meavis]

Bug Submission:

Category: Crash
Platform: PC
Issue Title: crash during the opening video
Issue Description: when i start a new game and the opening video plays, it kind of freezes and then minimalizes the window ( I can still hear the sounds of the video/game). I cant click anything and have to close the game through task manager.
links to the crash video's(the files were too big):
https://youtu.be/JFdbWfWoKk0
https://youtu.be/SSkHRgW7Rwc
Steps to Reproduce: start new game and watch through the video.

 

Edit: It also happens when I skip the opening video and when i run the game as administrator

[Jason]

Hey Meavis, can you send us your log file? It might helps understand what's happening under the hood. You can find it here:

 

Documents\Klei\InvisibleInc\logs\invisibleinc.txt

 

 

 

[Meavis]

Hey Meavis, can you send us your log file? It might helps understand what's happening under the hood. You can find it here:

 

Documents\Klei\InvisibleInc\logs\invisibleinc.txt

 

 

I've uploaded the log file to dropbox:

https://www.dropbox.com/sh/v9q5pytn7dq31bv/AADfWYCGGA1nBF5otUG3m_Jea?dl=0

[Jason]

Hey Meavis, it looks like you are running out of video memory. You can try lowering the resolution from 1920 to 1280 to see if that helps.

This is a settings file that lowers your resolution settings and turns some other options down/off.
settings.lua

You put it here:
Documents\Klei\InvisibleInc\settings

These are lines that were changed if you wanted to edit something manually. 
 

table [ "winWidth" ] = 1920         ==>    1280

table [ "winHeight" ] = 1018         ==>    720

table [ "width" ] = 1920         ==>    1280

table [ "height" ] = 1018         ==>    720

table [ "enableBloom" ] = true         ==>   false

table [ "shadowQuality" ] = 4         ==>    1
table [ "enableLightingFX" ] = true         ==>   false
table [ "enableBackgroundFX" ] = true         ==>    false
 

[Meavis]

 

Hey Meavis, it looks like you are running out of video memory. You can try lowering the resolution from 1920 to 1280 to see if that helps.

This is a settings file that lowers your resolution settings and turns some other options down/off.

settings.lua

You put it here:

Documents\Klei\InvisibleInc\settings

These are lines that were changed if you wanted to edit something manually. 

 

table [ "winWidth" ] = 1920         ==>    1280

table [ "winHeight" ] = 1018         ==>    720

table [ "width" ] = 1920         ==>    1280

table [ "height" ] = 1018         ==>    720

table [ "enableBloom" ] = true         ==>   false

table [ "shadowQuality" ] = 4         ==>    1

table [ "enableLightingFX" ] = true         ==>   false

table [ "enableBackgroundFX" ] = true         ==>    false

 

 

 

Thank you so much for the help, now I can finaly enjoy the game