Meavis Posted November 22, 2015 Share Posted November 22, 2015 Bug Submission:Category: CrashPlatform: PCIssue Title: crash during the opening videoIssue Description: when i start a new game and the opening video plays, it kind of freezes and then minimalizes the window ( I can still hear the sounds of the video/game). I cant click anything and have to close the game through task manager.links to the crash video's(the files were too big):https://youtu.be/JFdbWfWoKk0https://youtu.be/SSkHRgW7RwcSteps to Reproduce: start new game and watch through the video. Edit: It also happens when I skip the opening video and when i run the game as administrator Link to comment Share on other sites More sharing options...
Developer Jason Posted November 25, 2015 Developer Share Posted November 25, 2015 Hey Meavis, can you send us your log file? It might helps understand what's happening under the hood. You can find it here: Documents\Klei\InvisibleInc\logs\invisibleinc.txt Link to comment Share on other sites More sharing options...
Meavis Posted November 27, 2015 Author Share Posted November 27, 2015 Hey Meavis, can you send us your log file? It might helps understand what's happening under the hood. You can find it here: Documents\Klei\InvisibleInc\logs\invisibleinc.txt I've uploaded the log file to dropbox:https://www.dropbox.com/sh/v9q5pytn7dq31bv/AADfWYCGGA1nBF5otUG3m_Jea?dl=0 Link to comment Share on other sites More sharing options...
Developer Jason Posted November 27, 2015 Developer Share Posted November 27, 2015 Hey Meavis, it looks like you are running out of video memory. You can try lowering the resolution from 1920 to 1280 to see if that helps.This is a settings file that lowers your resolution settings and turns some other options down/off.settings.luaYou put it here:Documents\Klei\InvisibleInc\settingsThese are lines that were changed if you wanted to edit something manually. table [ "winWidth" ] = 1920 ==> 1280table [ "winHeight" ] = 1018 ==> 720table [ "width" ] = 1920 ==> 1280table [ "height" ] = 1018 ==> 720table [ "enableBloom" ] = true ==> falsetable [ "shadowQuality" ] = 4 ==> 1table [ "enableLightingFX" ] = true ==> falsetable [ "enableBackgroundFX" ] = true ==> false Link to comment Share on other sites More sharing options...
Meavis Posted November 28, 2015 Author Share Posted November 28, 2015 Hey Meavis, it looks like you are running out of video memory. You can try lowering the resolution from 1920 to 1280 to see if that helps.This is a settings file that lowers your resolution settings and turns some other options down/off.settings.luaYou put it here:Documents\Klei\InvisibleInc\settingsThese are lines that were changed if you wanted to edit something manually. table [ "winWidth" ] = 1920 ==> 1280table [ "winHeight" ] = 1018 ==> 720table [ "width" ] = 1920 ==> 1280table [ "height" ] = 1018 ==> 720table [ "enableBloom" ] = true ==> falsetable [ "shadowQuality" ] = 4 ==> 1table [ "enableLightingFX" ] = true ==> falsetable [ "enableBackgroundFX" ] = true ==> false Thank you so much for the help, now I can finaly enjoy the game Link to comment Share on other sites More sharing options...
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