Alioth Posted July 7, 2015 Share Posted July 7, 2015 Bug Submission: Category: Crash Platform: PC Issue Title: Crash on Incognita screen Issue Description: I've played three or four games with no problems, but this time around the game crashes whenever I enter the Incognita screen. Steps to Reproduce: Start new game, Expert mode. Any combination of agents and programs. Begin first level. Hit space bar. Click on program name. Game goes black, music continues for a bit, then game quits, dialog message indicates that "mdmp" file could not be created. (But it is being created...) Save file and two example mdmp files attached. Link to comment https://forums.kleientertainment.com/forums/topic/55966-crash-crash-on-incognita-screen/ Share on other sites More sharing options...
Developer Jason Posted July 8, 2015 Developer Share Posted July 8, 2015 Hey Alioth, the save file worked for me. Can you try verifying your game files to see if something got corrupted somehow? Right click on Invisible, Inc. in Steam and select the LOCAL FILES tab, then click VERIFY INTEGRITY OF GAME CACHE. Link to comment https://forums.kleientertainment.com/forums/topic/55966-crash-crash-on-incognita-screen/#findComment-652713 Share on other sites More sharing options...
Alioth Posted July 8, 2015 Author Share Posted July 8, 2015 Cache verified OK. Obvious next step is to delete the game and redownload, but I don't want to lose all my unlocked characters etc. Is that stuff all stored in the save file? Link to comment https://forums.kleientertainment.com/forums/topic/55966-crash-crash-on-incognita-screen/#findComment-652734 Share on other sites More sharing options...
Developer Jason Posted July 9, 2015 Developer Share Posted July 9, 2015 The game saves on the Steam cloud, so from my understanding, deleting the game locally should be fine. Also you have those documents folder backups of the saves and settings files.But verifying integrity should also be as good as fresh install. So I'm not sure you need to do that. Sending us a dxdiag might help determine the problem. Link to comment https://forums.kleientertainment.com/forums/topic/55966-crash-crash-on-incognita-screen/#findComment-652944 Share on other sites More sharing options...
Alioth Posted July 10, 2015 Author Share Posted July 10, 2015 Deleting and reinstalling the game fixed it. Apparently Steam's cache checking isn't what it ought to be. Link to comment https://forums.kleientertainment.com/forums/topic/55966-crash-crash-on-incognita-screen/#findComment-653135 Share on other sites More sharing options...
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