bocajls Posted January 8, 2015 Share Posted January 8, 2015 Bug Submission: Category: General Issue Title: No servers Issue Description: There are no servers on the server list. Joining over steam doesn't work either. LAN doesn't work either. -Using Steam- Saying in the down right corner than I'm online on steam, even though I have internet unplugged. It just says: logging in and then goes to empty server list no matter what I do. _____________________________________________ I've tried: *Re-Installing whole steam *Re-installing game *Uninstalling all antivirus / firewall *Disabling all antivirus / firewall *Validating game content on steam *Running it as administrator A few things more which I can't really remember, the point is that this just wont work. Steps to Reproduce: Just opened the game as I always have, but gave me empty server list and I've had the problem ever since. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/ Share on other sites More sharing options...
Developer MarkL Posted January 8, 2015 Developer Share Posted January 8, 2015 Did the issue appear with yesterdays patch? Can you please confirm you don't have an active filter removing the results? Click the reset filters button to confirm. (I'm not sure if filters would be erased with an uninstall). Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-598874 Share on other sites More sharing options...
bocajls Posted January 8, 2015 Author Share Posted January 8, 2015 The issue has been going on for about five days now, not sure what caused it.I've checked, reset filters does nothing - Don't think I had any filters on either Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-598925 Share on other sites More sharing options...
Developer MarkL Posted January 8, 2015 Developer Share Posted January 8, 2015 @bocajls, do you mind uploading your log.txt file? This file will tell me where the download went wrong. The file is located in your documents folder. On my system it is: C:\Users\Mark\Documents\Klei\DoNotStarveTogether\Log.txt Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-598988 Share on other sites More sharing options...
bocajls Posted January 9, 2015 Author Share Posted January 9, 2015 Sure, here it islog.txt Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599224 Share on other sites More sharing options...
bocajls Posted January 9, 2015 Author Share Posted January 9, 2015 @bocajls, do you mind uploading your log.txt file? This file will tell me where the download went wrong. The file is located in your documents folder. On my system it is: C:\Users\Mark\Documents\Klei\DoNotStarveTogether\Log.txt I'm not sure as to whether you can see my response when I reply to the forum post, so I thought I'd reply to your message, just letting you know that I uploaded the log.txt file Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599273 Share on other sites More sharing options...
rezecib Posted January 9, 2015 Share Posted January 9, 2015 @bocajls, It's always possible there's another cause, but that log file looks exactly like when an antivirus is blocking the game. I know you said you already tried removing yours, but is it possible there's another one or something? =\ Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599315 Share on other sites More sharing options...
Developer MarkL Posted January 9, 2015 Developer Share Posted January 9, 2015 @bocajls, it does look like communication is blocked from our program. It sounds like you have already tried all the things I would recommend to remedy this. Just to confirm it's not a DNS problem try this link ( you will have to ignore the bad SSL warning to see the page ).https://lobby.c.kleientertainment.com/lobby/read After you do that, the page should display:{"error":"unknown route: /lobby.c.kleientertainment.com/lobby/read method GET"} Please let me know the result of this. The only other thing I've heard that is claimed to fix this issue was one user who said after restarting his or her router that the issue went away. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599362 Share on other sites More sharing options...
bocajls Posted January 9, 2015 Author Share Posted January 9, 2015 {"error":"unknown route: /lobby.c.kleientertainment.com/lobby/read method GET"} Also, I've tried restarting the router a couple of times... Btw: The issue -as far as I've figured out, is that it thinks it's online even though it's not, and not actually logging into the game when it says "logging in" Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599403 Share on other sites More sharing options...
Othiax Posted January 9, 2015 Share Posted January 9, 2015 I've had the same issue, and I agree, I think it has to do with the game not logging into the Klei servers? Not positive, but I'm just not able to play. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599455 Share on other sites More sharing options...
Developer MarkL Posted January 9, 2015 Developer Share Posted January 9, 2015 According to the logs we definitely failed to reach our servers. It should have been communicating this failure to you, so I will look into that bug now. I have some ideas for things to try after our next hotfix, which will hopefully be today. I'll write back when that patch comes out. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599470 Share on other sites More sharing options...
bocajls Posted January 9, 2015 Author Share Posted January 9, 2015 According to the logs we definitely failed to reach our servers. It should have been communicating this failure to you, so I will look into that bug now. I have some ideas for things to try after our next hotfix, which will hopefully be today. I'll write back when that patch comes out. Awesome! I really appreciate the help you're giving me! Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599510 Share on other sites More sharing options...
Developer MarkL Posted January 9, 2015 Developer Share Posted January 9, 2015 @bocajls, The new hotfix is live, please update to the latest version. (I usually fully restart steam for it to detect the update). - Test this version and confirm it's still broken. - Close the program before proceeding - Try adding this to your settings.ini file, located in your Documents folderOn my system this file is located: C:\Users\Mark\Documents\Klei\DoNotStarveTogether\settings.ini [network]override_dns = 8.8.8.8,8.8.4.4 (If a [network] entry already exists, just put it under that one). And try again. Please let me know the results. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599516 Share on other sites More sharing options...
Othiax Posted January 10, 2015 Share Posted January 10, 2015 I have the same problem as his, I updated the game, restarted Steam, tried adding that to the file, and still nothing. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599538 Share on other sites More sharing options...
Developer MarkL Posted January 10, 2015 Developer Share Posted January 10, 2015 @Othiax,Could you please post your log.txt file? I want to see if the cause for your issue is the same. Located in My Documents, Klei/DontStarveTogether/log.txt Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599563 Share on other sites More sharing options...
Othiax Posted January 10, 2015 Share Posted January 10, 2015 Yeah, of course, here it is log.txt Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599597 Share on other sites More sharing options...
bocajls Posted January 10, 2015 Author Share Posted January 10, 2015 Sadly it still doesn't work for me either, nothing seems to have changed Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-599657 Share on other sites More sharing options...
Buttlius Posted January 10, 2015 Share Posted January 10, 2015 I also have this problem. For me, though, it only happens sometimes when I play. It's pretty much randomized. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600003 Share on other sites More sharing options...
Othiax Posted January 11, 2015 Share Posted January 11, 2015 Hm I also forgot to mention you @MarkL Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600067 Share on other sites More sharing options...
Othiax Posted January 11, 2015 Share Posted January 11, 2015 @MarkL, whoops how 2 forum my bad. It's still down for me though, yeah Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600068 Share on other sites More sharing options...
Buttlius Posted January 11, 2015 Share Posted January 11, 2015 I still have the problem after the hotfix, as well. I'm not sure how to upload my log. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600127 Share on other sites More sharing options...
bocajls Posted January 11, 2015 Author Share Posted January 11, 2015 I still have the problem after the hotfix, as well. I'm not sure how to upload my log. There is a "More reply options" close to the bottom right down corner of the textarea, if you click that, it should appear with a "Attach files" close to the left bottom corner.It also appears when replying directly to a comment btw. Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600209 Share on other sites More sharing options...
zakesai Posted January 11, 2015 Share Posted January 11, 2015 Hi, I'm also having the same problem but, my brothers seems to work fine. I'll attach both of are logs. log (Mine).txtlog (Brothers).txt Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600251 Share on other sites More sharing options...
Jau Posted January 12, 2015 Share Posted January 12, 2015 This is happening here too :\ Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600670 Share on other sites More sharing options...
Developer MarkL Posted January 12, 2015 Developer Share Posted January 12, 2015 @zakesai, are you both on the same internet? Your issue sounds like antivirus or firewall software blocking our game from talking. We have a step-by-step guide that you can use to troubleshoot this issue on your machine:http://support.kleientertainment.com/customer/portal/articles/1813164-dst-trouble-shooting-guide Link to comment https://forums.kleientertainment.com/forums/topic/48713-general-no-servers/#findComment-600921 Share on other sites More sharing options...
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