[General] - Can't Connect to Klei Servers


KiteL

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Bug Submission:

Category: General

Issue Title: Can't Connect to Klei Servers

Issue Description: I was fine playing with my friends on their server until I logged off briefly, and when I tried to join them again, it said I couldn't connect to the Klei servers. I tried to join other public servers, but I couldn't log in. I also tested turing my antivirus/firewalls off and it still won't work.

Here are the logs:

Starting up

Command Line Arguments: +connect_lobby 109775241747477172

Don't Starve: 122029 WIN32_STEAM

Build Date: 2014-12-24_11-39-24

THREAD - started 'GAClient' (7060)

HttpClient::ClientThread::Main()

Network tick rate: U=15(2), D=0

Network tick rate: U=15(2), D=0

THREAD - started 'GAClient' (5068)

OnSteamLobbyJoinRequested( 109775241747477172 )

HttpClient::ClientThread::Main()

loaded ping_cache

OnLoadPermissionList

OnLoadPermissionList

SteamID: 76561197970891628

cGame::InitializeOnMainThread

WindowManager::Initialize

THREAD - started 'GAClient' (4940)

HttpClient::ClientThread::Main()

RestoreWindowPosition

Saved Client Pos (23 x 32)

Adjusted Window Pos (15 x 2)

EnsureWindowOnScreen

All good.

GLInfo

~~~~~~

GL_VENDOR: Google Inc.

GL_RENDERER: ANGLE (AMD Radeon HD 7640G)

GL_VERSION: OpenGL ES 2.0 (ANGLE 1.0.0.2249)

GL_SHADING_LANGUAGE_VERSION: OpenGL ES GLSL ES 1.00 (ANGLE 1.0.0.2249)

THREAD - started 'WindowsInputManager' (1340)

OpenGL extensions (19, 19):

GL_ANGLE_depth_texture

GL_ANGLE_framebuffer_blit

GL_ANGLE_framebuffer_multisample

GL_ANGLE_instanced_arrays

GL_ANGLE_pack_reverse_row_order

GL_ANGLE_texture_compression_dxt3

GL_ANGLE_texture_compression_dxt5

GL_ANGLE_texture_usage

GL_ANGLE_translated_shader_source

GL_EXT_read_format_bgra

GL_EXT_robustness

GL_EXT_texture_compression_dxt1

GL_EXT_texture_format_BGRA8888

GL_EXT_texture_storage

GL_OES_get_program_binary

GL_OES_packed_depth_stencil

GL_OES_rgb8_rgba8

GL_OES_standard_derivatives

GL_OES_texture_npot

GL_MAX_TEXTURE_SIZE = 16384

GL_MAX_TEXTURE_IMAGE_UNITS = 16

GL_MAX_RENDERBUFFER_SIZE = 16384

GL_MAX_VIEWPORT_DIMS = 16384, 16384

GL_MAX_VARYING_VECTORS = 10

GL_MAX_VERTEX_ATTRIBS = 16

GL_MAX_VERTEX_UNIFORM_VECTORS = 254

GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS = 4

GL_MAX_FRAGMENT_UNIFORM_VECTORS = 221

4 compressed texture formats

texture format 0x83f0

texture format 0x83f1

texture format 0x83f2

texture format 0x83f3

cDontStarveGame::DoGameSpecificInitialize()

cGame::StartPlaying

LOADING LUA

DoLuaFile scripts/main.lua

DoLuaFile loading buffer scripts/main.lua

scripts/main.lua(166,1) running main.lua

loaded modindex

ModIndex: Beginning normal load sequence.

LOADING LUA SUCCESS

PlayerDeaths loaded morgue 4241

loaded profile

bloom_enabled false

loaded saveindex

OnFilesLoaded()

OnUpdatePurchaseStateComplete

Unload BE

Could not unload undefined prefab 0x4374c56c (yellowstaff)

Could not unload undefined prefab 0x303bfdce (axe)

Could not unload undefined prefab 0x94cf6c04 (goldenpickaxe)

Could not unload undefined prefab 0x1541c9cc (armorruins)

Could not unload undefined prefab 0x8cc766ef (pumpkin_lantern)

Could not unload undefined prefab 0xfdcabd86 (earmuffshat)

Could not unload undefined prefab 0x9a6718eb (resurrectionstatue)

Could not unload undefined prefab 0x6b0c64bf (resurrectionstatue_placer)

Could not unload undefined prefab 0x69afe33b (book_brimstone)

Could not unload undefined prefab 0xdfb37276 (telestaff)

Could not unload undefined prefab 0xaf34ecc0 (trunkvest_winter)

Could not unload undefined prefab 0x34a58be1 (book_sleep)

Could not unload undefined prefab 0xa3ec4f57 (book_gardening)

Could not unload undefined prefab 0x875750ea (turf_road)

Could not unload undefined prefab 0x2cc493e4 (book_birds)

Could not unload undefined prefab 0xcd7669e5 (nightsword)

Could not unload undefined prefab 0x1daa5ab7 (turf_carpetfloor)

Could not unload undefined prefab 0xefa57cea (bandage)

Could not unload undefined prefab 0xde4bc7e7 (wall_hay_item)

Could not unload undefined prefab 0xe51acd32 (lightning_rod)

Could not unload undefined prefab 0x947bfcb8 (lightning_rod_placer)

Could not unload undefined prefab 0x378bda50 (wall_wood_item)

Could not unload undefined prefab 0xb1fa364d (pickaxe)

Could not unload undefined prefab 0x34fb4f82 (pitchfork)

Could not unload undefined prefab 0xdf13a0c1 (ruins_bat)

Could not unload undefined prefab 0xe490ce6b (book_tentacles)

Could not unload undefined prefab 0x3f5176c5 (firepit)

Could not unload undefined prefab 0x8a462465 (firepit_placer)

Could not unload undefined prefab 0xe16c07d0 (ruinshat)

Could not unload undefined prefab 0x3d4d1dc6 (bedroll_straw)

Could not unload undefined prefab 0xadfdb7ae (armor_sanity)

Could not unload undefined prefab 0x3edae42e (multitool_axe_pickaxe)

Could not unload undefined prefab 0x76d26529 (bugnet)

Could not unload undefined prefab 0x5ce426c4 (blowdart_fire)

Could not unload undefined prefab 0xc3bf310c (blueamulet)

Could not unload undefined prefab 0x36768a92 (orangestaff)

Could not unload undefined prefab 0xa0c84037 (wall_moonrock_item)

Could not unload undefined prefab 0x1c48b877 (campfire)

Could not unload undefined prefab 0xdfe3a33 (campfire_placer)

Could not unload undefined prefab 0x1153dbb9 (pottedfern)

Could not unload undefined prefab 0xf2102a71 (pottedfern_placer)

Could not unload undefined prefab 0x4740cff7 (tent)

Could not unload undefined prefab 0xb4d742b3 (tent_placer)

Could not unload undefined prefab 0x10473739 (spear)

Could not unload undefined prefab 0x2ca456a0 (orangeamulet)

Could not unload undefined prefab 0x8d44bbad (cookpot)

Could not unload undefined prefab 0x30d2f57d (cookpot_placer)

Could not unload undefined prefab 0xa1e54a85 (goldenaxe)

Could not unload undefined prefab 0x739fbe3c (homesign)

Could not unload undefined prefab 0x33fdbd2e (homesign_placer)

Could not unload undefined prefab 0xa8b25abc (wall_ruins_item)

Could not unload undefined prefab 0xe6af29d2 (compass)

Could not unload undefined prefab 0x21bf03b1 (thulecite)

Could not unload undefined prefab 0xcf1626 (rabbithouse)

Could not unload undefined prefab 0x1aa31ec4 (rabbithouse_placer)

Could not unload undefined prefab 0xe474f23c (armormarble)

Could not unload undefined prefab 0x3ccdbe75 (icestaff)

Could not unload undefined prefab 0x68ba7101 (researchlab3)

Could not unload undefined prefab 0xd6985329 (researchlab3_placer)

Could not unload undefined prefab 0xcda99af6 (winterhat)

Could not unload undefined prefab 0x19c004b2 (pighouse)

Could not unload undefined prefab 0x469fe538 (pighouse_placer)

Could not unload undefined prefab 0xca16846d (boards)

Could not unload undefined prefab 0x2e264dbc (blowdart_pipe)

Could not unload undefined prefab 0x2e54b535 (cane)

Could not unload undefined prefab 0xfa14dec6 (birdtrap)

Could not unload undefined prefab 0xe2bfa46 (tophat)

Could not unload undefined prefab 0x7c11af2 (treasurechest)

Could not unload undefined prefab 0xd411bef8 (treasurechest_placer)

Could not unload undefined prefab 0xef21c9f2 (rope)

Could not unload undefined prefab 0x539e9e8a (trunkvest_summer)

Could not unload undefined prefab 0x75370b6 (papyrus)

Could not unload undefined prefab 0xb981ecda (fast_farmplot)

Could not unload undefined prefab 0x2639673 (farmplot_placer)

Could not unload undefined prefab 0xf4eb0943 (shovel)

Could not unload undefined prefab 0xbcfca634 (strawhat)

Could not unload undefined prefab 0x3f6c9ebb (diviningrod)

Could not unload undefined prefab 0x86860bc2 (boomerang)

Could not unload undefined prefab 0x761a1799 (gunpowder)

Could not unload undefined prefab 0x1cd9e60e (razor)

Could not unload undefined prefab 0x46094f1b (beefalohat)

Could not unload undefined prefab 0x68ba7100 (researchlab2)

Could not unload undefined prefab 0x3386a16a (researchlab2_placer)

Could not unload undefined prefab 0xec43b9f4 (sewing_kit)

Could not unload undefined prefab 0x68370bd6 (trap_teeth)

Could not unload undefined prefab 0x9a99c7b7 (armorgrass)

Could not unload undefined prefab 0x8bbc7f55 (beemine)

Could not unload undefined prefab 0xd8067599 (beehat)

Could not unload undefined prefab 0xda17c8e8 (armorslurper)

Could not unload undefined prefab 0x47611d71 (sweatervest)

Could not unload undefined prefab 0x85181f7c (minerhat)

Could not unload undefined prefab 0x15220700 (backpack)

Could not unload undefined prefab 0xfb180669 (blowdart_sleep)

Could not unload undefined prefab 0xe8f381a1 (turf_checkerfloor)

Could not unload undefined prefab 0xd5201c09 (beebox)

Could not unload undefined prefab 0x753b7621 (beebox_placer)

Could not unload undefined prefab 0xb918c5fd (fishingrod)

Could not unload undefined prefab 0x111db7ae (footballhat)

Could not unload undefined prefab 0x80cb1e18 (featherhat)

Could not unload undefined prefab 0x5a59f5cc (goldenshovel)

Could not unload undefined prefab 0xbea16a01 (hambat)

Could not unload undefined prefab 0xc4101586 (hammer)

Could not unload undefined prefab 0x4685284 (umbrella)

Could not unload undefined prefab 0x6f21e747 (piggyback)

Could not unload undefined prefab 0xe87e06c0 (icebox)

Could not unload undefined prefab 0xf2bd1baa (icebox_placer)

Could not unload undefined prefab 0x41ba89b5 (nightmarefuel)

Could not unload undefined prefab 0x3949a42 (meatrack)

Could not unload undefined prefab 0x56340ba8 (meatrack_placer)

Could not unload undefined prefab 0xbc429ef3 (bushhat)

Could not unload undefined prefab 0xcceee6c3 (cutstone)

Could not unload undefined prefab 0xfbaefa0e (rainometer)

Could not unload undefined prefab 0xeea990dc (rainometer_placer)

Could not unload undefined prefab 0x89c20b1b (telebase)

Could not unload undefined prefab 0x868a468f (telebase_placer)

Could not unload undefined prefab 0x3cb06493 (healingsalve)

Could not unload undefined prefab 0xe5936c6a (firestaff)

Could not unload undefined prefab 0x37c31aa6 (lantern)

Could not unload undefined prefab 0x9d92cce (purpleamulet)

Could not unload undefined prefab 0x7fcb037d (greenstaff)

Could not unload undefined prefab 0xa90e8c50 (lifeinjector)

Could not unload undefined prefab 0x7f2d088c (armorwood)

Could not unload undefined prefab 0x7f46d7c0 (batbat)

Could not unload undefined prefab 0x62a5e7fe (nightlight)

Could not unload undefined prefab 0x185806ec (nightlight_placer)

Could not unload undefined prefab 0xb6201ac9 (onemanband)

Could not unload undefined prefab 0xf0330963 (panflute)

Could not unload undefined prefab 0x3c935451 (eyeturret_item)

Could not unload undefined prefab 0x22ec3802 (wall_stone_item)

Could not unload undefined prefab 0x4d9a964d (trap)

Could not unload undefined prefab 0xbd603add (reviver)

Could not unload undefined prefab 0xda1f7edf (winterometer)

Could not unload undefined prefab 0x955229cb (winterometer_placer)

Could not unload undefined prefab 0xcba65752 (amulet)

Could not unload undefined prefab 0x38967bb2 (researchlab)

Could not unload undefined prefab 0x77e9ae38 (researchlab_placer)

Could not unload undefined prefab 0xcad92460 (flowerhat)

Could not unload undefined prefab 0xb1591875 (greenamulet)

Could not unload undefined prefab 0xdac7fbf5 (birdcage)

Could not unload undefined prefab 0xe1f9b335 (birdcage_placer)

Could not unload undefined prefab 0x68ba7102 (researchlab4)

Could not unload undefined prefab 0x79aa04e8 (researchlab4_placer)

Could not unload undefined prefab 0x263bc4d5 (slow_farmplot)

Could not unload undefined prefab 0x2639673 (farmplot_placer)

Could not unload undefined prefab 0xe5071541 (nightmare_timepiece)

Could not unload undefined prefab 0x2c158f7c (torch)

Could not unload undefined prefab 0x2ae7e3b3 (purplegem)

Could not unload undefined prefab 0x265d1455 (turf_woodfloor)

Could not unload undefined prefab 0xf8e41fa9 (bedroll_furry)

Could not unload undefined prefab 0xdb20fa95 (heatrock)

Could not unload undefined prefab 0x9a0ed246 (yellowamulet)

Could not unload undefined prefab 0x33ab6997 (hud)

Could not unload undefined prefab 0x3364203d (forest)

Could not unload undefined prefab 0x2e5cb72d (cave)

Could not unload undefined prefab 0x40b82ff2 (maxwell)

Could not unload undefined prefab 0xbddda476 (fire)

Could not unload undefined prefab 0x1078732c (character_fire)

Could not unload undefined prefab 0x427b5b39 (shatter)

Unload BE done

Load FE

Load FE: done

platform_motd table: 0DB5FBD8

SimLuaProxy::QueryServer()

update_date table: 0DB60970

SimLuaProxy::QueryServer()

ModIndex: Load sequence finished successfully.

Reset() returning

DownloadAndJoinSteamServer

platform_motd table: 0DB53EF0

update_date table: 0DB5B9C0

Attempting to join: beefymint's World

At 75.186.30.39:10999

CURL ERROR: Could not resolve host: login.kleientertainment.com; Host not found, try again

Account Failed:

CURL ERROR: Could not resolve host: login.kleientertainment.com; Host not found, try again

Account Failed:

Downloaded server listings - full: 4181 filtered: 2036

Attempting to join: beefymint's World

At 75.186.30.39:10999

CURL ERROR: Could not resolve host: login.kleientertainment.com; Host not found, try again

Account Failed:

Steps to Reproduce: Start Game

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  • Developer

@KiteL,  

 

Besides anti-virus and firewall, the only other known solution we have heard of is to run the game in "admin mode"

 

- Run the application in admin mode

Right click on the dontstarve_steam.exe (SteamApp/Common/DontStarveTogether/bin)  Run as Admin.

 

We have a patch going out today (worst case tomorrow) which fixes a slew of joining issues-  please let me know the status of your issue after that patch comes out.

 

 

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