SleepingRobot Posted January 1, 2015 Share Posted January 1, 2015 Bug Submission: Category: General Issue Title: Unable To Log In - Email Already In Use Issue Description: Before launching Don't Starve Together, my SO linked me to the account creation page saying I would need to register my email to play. I registered my email without issue, but now that I actually start the game and click 'Play' it gives me a dialog saying that it's my first time playing so I will need to create an account. I'm unable to proceed, as I've already created my account beforehand -- it just gives me an email in use error when I try to enter it again. There's no log in option from what I see. The game just assumes I have not registered my email already, as it's my first time trying to play. I'd also like to use my already registered email and not a throwaway address. Not sure how to proceed. I've attached the log file, in case there's any useful information there. Steps to Reproduce: 1) Register email before playing game 2) Try to play game 3) No option to play with registered email, only button to create new account Link to comment https://forums.kleientertainment.com/forums/topic/48122-general-unable-to-log-in-email-already-in-use/ Share on other sites More sharing options...
SleepingRobot Posted January 1, 2015 Author Share Posted January 1, 2015 Sorry, I guess I needed to click the 'Add to Post' button to actually attach my selected log file.Link to Log File contents --> http://pastebin.com/v8KR7SRK Link to comment https://forums.kleientertainment.com/forums/topic/48122-general-unable-to-log-in-email-already-in-use/#findComment-595425 Share on other sites More sharing options...
rezecib Posted January 1, 2015 Share Posted January 1, 2015 @SleepingRobot, This looks like it's one of those cases where an email signup got stuck in a corrupted state. Previously they asked others to email Klei support with the email they signed up with so they could fix it. Link to comment https://forums.kleientertainment.com/forums/topic/48122-general-unable-to-log-in-email-already-in-use/#findComment-595474 Share on other sites More sharing options...
SleepingRobot Posted January 7, 2015 Author Share Posted January 7, 2015 Thanks for the reply!I emailed them, as suggested. Still waiting on a reply as it seems they were out on break for the holidays, but hopefully they'll have a chance to get to me soon. Link to comment https://forums.kleientertainment.com/forums/topic/48122-general-unable-to-log-in-email-already-in-use/#findComment-598013 Share on other sites More sharing options...
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