mesmurus Posted December 4, 2014 Share Posted December 4, 2014 Bug Submission: Category: General Issue Title: Cant make an account Issue Description: Every time I try to create an account for Don't Starve Together, I get that error. Please help. Steps to Reproduce: Steps to Reproduce: I launched the game, clicked "play online" and clicked "create account" and every time I type in my email address and my date of birth and accept the terms and agreements, it gives me that error. It's annoying. Link to comment Share on other sites More sharing options...
mesmurus Posted December 4, 2014 Author Share Posted December 4, 2014 Update: Im not getting a verification email either Link to comment Share on other sites More sharing options...
WarRemains Posted December 4, 2014 Share Posted December 4, 2014 Me and 3 of my mates are having the same issue as the OP when we click register it says "cant connect to mail server, please try again later." Link to comment Share on other sites More sharing options...
britnic Posted December 4, 2014 Share Posted December 4, 2014 Same issue. "There was a problem on the mail server. Please try again later." Link to comment Share on other sites More sharing options...
Emti Posted December 4, 2014 Share Posted December 4, 2014 same here Link to comment Share on other sites More sharing options...
mesmurus Posted December 4, 2014 Author Share Posted December 4, 2014 same here Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 4, 2014 Developer Share Posted December 4, 2014 Bug Submission:Category: GeneralIssue Title: Cant make an accountIssue Description: Every time I try to create an account for Don't Starve Together, I get that error. Please help.Steps to Reproduce: Steps to Reproduce: I launched the game, clicked "play online" and clicked "create account" and every time I type in my email address and my date of birth and accept the terms and agreements, it gives me that error. It's annoying. Hey team, Our email sending service experienced a short (20 minute?) disruption in service, we checked and it's steaming ahead again. Could you please try to create your accounts again and report back if it doesn't work? Link to comment Share on other sites More sharing options...
mesmurus Posted December 4, 2014 Author Share Posted December 4, 2014 I have just tried registering again and still no luck Link to comment Share on other sites More sharing options...
britnic Posted December 4, 2014 Share Posted December 4, 2014 Thanks for the update Mark.Just tried - still not working. Link to comment Share on other sites More sharing options...
ranxi Posted December 4, 2014 Share Posted December 4, 2014 I keep getting the same error (still). Please help I keep getting the same error (still). Please help Link to comment Share on other sites More sharing options...
Selkies Posted December 4, 2014 Share Posted December 4, 2014 Create an account doesn't work. Link to comment Share on other sites More sharing options...
omniainterit Posted December 4, 2014 Share Posted December 4, 2014 Same issue here Link to comment Share on other sites More sharing options...
YsaNoire Posted December 4, 2014 Share Posted December 4, 2014 My bf is experiencing the issue as well. "There was a problem on the mail server" while creating an account and the verification email is not coming. Link to comment Share on other sites More sharing options...
britnic Posted December 4, 2014 Share Posted December 4, 2014 Update: Works for me now Link to comment Share on other sites More sharing options...
Wiher154 Posted December 5, 2014 Share Posted December 5, 2014 My problem is near: i want to create online account, but nothing happens. There is screenshots step by step.http://puu.sh/dhUXm/75c37be009.jpghttp://puu.sh/dhV4N/86065ce8d0.jpghttp://puu.sh/dhV59/0419d9e661.jpg My log file: http://puu.sh/dhVai/d67d5dc86d.txtDon't use proxy. Thank you beforehand. Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 5, 2014 Developer Share Posted December 5, 2014 Happy to hear the service is back up for everyone! My problem is near: i want to create online account, but nothing happens. There is screenshots step by step.http://puu.sh/dhUXm/75c37be009.jpghttp://puu.sh/dhV4N/86065ce8d0.jpghttp://puu.sh/dhV59/0419d9e661.jpg My log file: http://puu.sh/dhVai/d67d5dc86d.txtDon't use proxy. Thank you beforehand. This sounds like an issue with the steam overlay. You are communicating to our service fine, but we are failing to show the final step of the account process. Do you know if you have the Steam overlay disabled? Press shift-tab to see if you can bring up the overlay. I'll be looking into ways this overlay might fail to trigger today- so any additional information about your setup would be very useful. Thanks! Link to comment Share on other sites More sharing options...
Developer MarkL Posted December 5, 2014 Developer Share Posted December 5, 2014 My problem is near: i want to create online account, but nothing happens. There is screenshots step by step.http://puu.sh/dhUXm/75c37be009.jpghttp://puu.sh/dhV4N/86065ce8d0.jpghttp://puu.sh/dhV59/0419d9e661.jpg My log file: http://puu.sh/dhVai/d67d5dc86d.txtDon't use proxy. Thank you beforehand. In the next hotfix we will revert to opening the web browser if the steam overlay is disabled. In the meantime you can get into the game by enabling your "Steam Overlay" Link to comment Share on other sites More sharing options...
Wiher154 Posted December 5, 2014 Share Posted December 5, 2014 Oh, thank you very much, MarkL. It is very useful. All works now(without overlay yeah). You are very helpful, thanks!http://puu.sh/diAFa/8ce8c0926b.jpghttp://puu.sh/diAN3/064848de90.jpg Link to comment Share on other sites More sharing options...
LordMatsu Posted December 16, 2014 Share Posted December 16, 2014 I get the email, but I KEEP GETTING http://gyazo.com/cc92734d96f6d5f9e1f2117f5c678049 Link to comment Share on other sites More sharing options...
trex0113 Posted December 16, 2014 Share Posted December 16, 2014 My Friend has the same problem since yesterday. The site did not load.He enter his E mail and birth and check the agreements and click on register but nothing happens. The site doesn't load. please help Link to comment Share on other sites More sharing options...
Lynal Posted January 11, 2015 Share Posted January 11, 2015 I'm having the same problem right now, me and my girlfriend. 2 Pcs. We can't play .... We still have this :ErrorThere was a problem on the mail server. Please try again later. Link to comment Share on other sites More sharing options...
Hypochondriac Posted January 11, 2015 Share Posted January 11, 2015 I'm having the same problem right now, me and my girlfriend. 2 Pcs. We can't play .... We still have this :ErrorThere was a problem on the mail server. Please try again later.Same here ErrorThere was a problem on the mail server. Please try again later. Link to comment Share on other sites More sharing options...
Chemileon Posted January 11, 2015 Share Posted January 11, 2015 same problem to me and a friend. error massage:ErrorThere was a problem on the mail server. Please try again later. Link to comment Share on other sites More sharing options...
zoyen Posted January 11, 2015 Share Posted January 11, 2015 same issue Link to comment Share on other sites More sharing options...
Doughboy Posted January 11, 2015 Share Posted January 11, 2015 Same problem. Is there a mod that can tell us when the problem is expected to be fixed? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.