pokemaster945 Posted December 3, 2014 Share Posted December 3, 2014 Bug Submission: Category: General Issue Title: Won't let me connect online Issue Description: I got the new update thinking I would finally be able play...but I was wrong. I was able to hit play but then it says I cannot connect to Klei's servers. (picture included) Steps to Reproduce: 1. Hit play. 2. Die a little inside. Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/ Share on other sites More sharing options...
pokemaster945 Posted December 3, 2014 Author Share Posted December 3, 2014 weird the picture didn't show up... here Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-577693 Share on other sites More sharing options...
pokemaster945 Posted December 3, 2014 Author Share Posted December 3, 2014 Man I haven't been able to play this yet and I got the key in like October Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-577700 Share on other sites More sharing options...
Deze Posted December 3, 2014 Share Posted December 3, 2014 This is happening to me too... It only occurred after the "Stuck in the middle with ewe" patch... Before I had trouble with the new account bug, asking me to make a new one Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-577829 Share on other sites More sharing options...
Mikomir Posted December 3, 2014 Share Posted December 3, 2014 Happening to me too, problem started today after installing the update. It also crushes to windows when i push "Play Offline" button. Any solutions?Happening to me too, problem started today after installing the update. It also crushes to windows when i push "Play Offline" button. Any solutions?Happening to me too, problem started today after installing the update. It also crushes to windows when i push "Play Offline" button. Any solutions?Happening to me too, problem started today after installing the update. It also crushes to windows when i push "Play Offline" button. Any solutions? Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-577956 Share on other sites More sharing options...
Mikomir Posted December 3, 2014 Share Posted December 3, 2014 heh' I don't know why it is posted 4 times... Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-577958 Share on other sites More sharing options...
Developer MarkL Posted December 3, 2014 Developer Share Posted December 3, 2014 Hey, We improved the logic so it actually tells us the problem, instead of asking you to create an account. We have a handful of users who cannot talk with our servers, and we are actively investigating. I know not getting to play can be frustrating, especially when you have have your key for so long! In the mean time it's possible that you are able to fix this on your end, - Are you behind an internet proxy? http://www.lagado.com/proxy-test Clicking that link should tell you "This request appears NOT to have come via a proxy." If it does not, please report back with your results.- Have you accidentally blocked Don't Starve Together with your systems firewall?- Do you have security software enable that could be interfering? Any additional information you can provide will be really valuable to us. Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-578150 Share on other sites More sharing options...
Developer MarkL Posted December 3, 2014 Developer Share Posted December 3, 2014 heh' I don't know why it is posted 4 times... Hey, you might have a different issue- could you please post your log file? It's located in your documents folderDocuments/Klei/DontStarveTogether/log.txt Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-578152 Share on other sites More sharing options...
Hefreno Posted December 4, 2014 Share Posted December 4, 2014 http://pastebin.com/63j5wiUQMy log. Same problem more or less. Says it's waiting for verification but no e-mail was sent.ErrorThere was a problem on the mail server. Please try again later. Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-578493 Share on other sites More sharing options...
Mikomir Posted December 4, 2014 Share Posted December 4, 2014 It works now. That was my anivirus fault. I've forgotten to check it Thanks!log.txt Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-578675 Share on other sites More sharing options...
Deze Posted December 4, 2014 Share Posted December 4, 2014 log.txtHi, i'm having the same problem... this is my log file Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-578679 Share on other sites More sharing options...
peptodismal Posted December 5, 2014 Share Posted December 5, 2014 Same issue as pokemaster945. log.txt Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-579227 Share on other sites More sharing options...
peptodismal Posted December 11, 2014 Share Posted December 11, 2014 Ok so I was able to play a few updates after my post, but now its back to doing the same thing. log.txt Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-582977 Share on other sites More sharing options...
Lachsak Posted December 11, 2014 Share Posted December 11, 2014 I had the same problem beacause my Anti-Virus has a personal Firewall. Just try to turn the firwall of and press play. If it works you need to make a rule in the Firewall. Link to comment https://forums.kleientertainment.com/forums/topic/45253-general-wont-let-me-connect-online/#findComment-583137 Share on other sites More sharing options...
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