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Problems connecting to other players and friends online


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  • Developer

Have you updated to version 2.96? It should have addressed a lot of the network issues players were experiencing.
If yes, answers to these questions could help us solve the issue
- Are you trying to connect to games over the internet, or locally in your house?
- Do you have the same issue trying to connect to the Klei hosted servers?
- Are you trying to join through the browser, or accepting an invitation
- Are you playing on a PS4 or PS5, and do you know which one the players you're joining are playing on?

I am fully updated, yes.

I'm playing over the internet.

I dont have problems connecting to Klei hosted servers or any that have a ping number and my friends can join those too. It's just the ones that have ??? For a ping number.

Be it browser or invitation it will not let me join, I can search for the name of the game as well, when I join it shows connecting for a min or 2 then just kicks me off and I have to sign-in again.

I mainly play on ps5 now but I also tried on my ps4 and the same thing happens.

My friends play on ps4 and ps5. We have tried switching between each console but nothing works.

Sadness ensues.

  • Developer

Do you know if you're trying to connect to a server in a different PSN region than you are? For example, you're in the Sony Americas region and you're trying to connect to a player in the Sony Europe region. I've found an issue where players are no longer able to join games between regions and I'm working to find a solution.

It's now working very good for me on some servers (thanks for that btw), but some servers when trying to join can still disconnect me, no pop ups saying 'you can't join', just disconnection (not sure if it was like that before but yea that's it)

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