Muffs Posted June 2, 2022 Share Posted June 2, 2022 I was using my points to buy skins to decorate the summer cawnival but I accidentally spent 1200 points on a skin that I already owned Not only did I wasted my points but also It looks awful to have a duplicate like this on my inventory. Does anybody know how can I refund it? pls help. :,( Link to comment https://forums.kleientertainment.com/forums/topic/140650-i-bought-a-second-cawnival-endtable-with-klei-points-by-accident-i-dont-know-how-to-refund-it-now/ Share on other sites More sharing options...
Valase Posted June 3, 2022 Share Posted June 3, 2022 I don't know if it will allow you to refund, but you can try "https://accounts.klei.com/account/transactions". Link to comment https://forums.kleientertainment.com/forums/topic/140650-i-bought-a-second-cawnival-endtable-with-klei-points-by-accident-i-dont-know-how-to-refund-it-now/#findComment-1574727 Share on other sites More sharing options...
bumblingbumbo Posted June 3, 2022 Share Posted June 3, 2022 ok, maybe you can get help. I just tried to get something with points (that I wanted) to see if you could roll back the point purchase. I don't think you can in the site alone. Link to comment https://forums.kleientertainment.com/forums/topic/140650-i-bought-a-second-cawnival-endtable-with-klei-points-by-accident-i-dont-know-how-to-refund-it-now/#findComment-1574822 Share on other sites More sharing options...
Developer JesseB_Klei Posted June 3, 2022 Developer Share Posted June 3, 2022 17 hours ago, Muffs said: Not only did I wasted my points but also It looks awful to have a duplicate like this on my inventory. Does anybody know how can I refund it? pls help. :,( Please contact Klei support with the form found at https://support.klei.com/hc/en-us/requests/new and provide your Klei User ID in the box with the details on the problem. If you need help finding your Klei User ID check out the helper found at https://support.klei.com/hc/en-us/articles/5832923019668-DST-How-to-find-your-Klei-User-ID-KUID- Link to comment https://forums.kleientertainment.com/forums/topic/140650-i-bought-a-second-cawnival-endtable-with-klei-points-by-accident-i-dont-know-how-to-refund-it-now/#findComment-1574860 Share on other sites More sharing options...
Muffs Posted June 3, 2022 Author Share Posted June 3, 2022 I got in touch with support and the nice people at Klei helped me through thanks a lot to everyone! Link to comment https://forums.kleientertainment.com/forums/topic/140650-i-bought-a-second-cawnival-endtable-with-klei-points-by-accident-i-dont-know-how-to-refund-it-now/#findComment-1574936 Share on other sites More sharing options...
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