Anyone know why others are seeing "???" for ping and if I can fix it?

[loopuleasa]

I just setup a dedicated server.

Anyone know the causes of this "???" ping?

Any way to fix it?

I heard port can have something to do with it.

[A73]

I recommend you read this topic about how to do port-forward:

In case you need a brief, Klei needs to send packages through your local network so they can show your ping for everybody, but sometimes there is a problem sending the packages, usually for security reasons, like:

• Problems with your Firewall
• Closed ports
• Bad routing process

But the usual problem with the ping is the port-forward, if your problem is this one, follow the next instructions:

1. Allow the packages go through your router's ports and your server's ports (you can read what ports you need to open on the cluster.ini and server.ini) personally I use the ports 11000, 11001 and 10999 (default ports).
2. Check your firewall, maybe it's denying the packages.

And that's it, hope it helps you or at least gives you an idea.

[loopuleasa]

much appreciated

 

I am trying my best, but can't see my port

I had to do port forward on two devices, and I disabled port scan protection in bitdefender

 

 

[loopuleasa]

second try: I restarted by disabled the port scan protection in antivirus

no more warning this time

[loopuleasa]

So, my server uses port 11001

So, I have my internet router number one (Huawei)

configured as such

and then my actual powerful router Tp-Link Archer has it configured as such

with port forward done as such:

and my ipconfig is as follows

and my antivirus bit defender settings look fine

server is registered in EU lobby

and still, I can't see the port outside using https://canyouseeme.org/

and the browser in-game still shows ??? for ping

 

 

5 hours ago, A73 said:

I recommend you read this topic about how to do port-forward:

I have learned a lot about routers and port forwarding reading online, but I don't see what else is missing. I did restart server as well.

Anything looking off?

[loopuleasa]

yeah, I tried everything

even switched my second router to access point mode, and disabled all my bitdefender antivirus functions, but still no luck

I even forwarded it to my desktop directly

[A73]

I see you had some troubles making the port-forward, so here are a troubleshooting that I suggest you to try:

• Check that every device in your local network allows the packages go through (Look the image I uploaded so you can have an idea about what devices may you need to config) I suppose you have 3 devices that connects through your server, every device needs to be configured correctly even your DST-Server, also your routers.
• Try to open the other ports too, the DST server uses 3 ports to communicate with the WAN network, I recommend you to open all of them so you can see a result (Ports = 11000, 11001, 10999, all the ports in the file cluster.ini and server.ini).
• If you tried all the previous, I recommend you my last one, just wait; sometimes it takes time to the server to set the ping, so just play on your server, invite a friend, and probably the problem will be solved soon (I say this because sometimes this happens to me too, and I just wait until the server sets by its self).

So, hope this helps you solve your problems and good luck.