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I can't play because of this bug


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It sounds like the game seems to be detecting a Bluetooth device connected to your phone as a controller. A couple of things to try:

  • Ensure that your game app has been updated to the latest version on Google Play Store? Here's how to update your game app via Google Play: https://support.google.com/googleplay/answer/113412
  • If you have updated the game and the issue persists, please try temporarily turning off/disabling Bluetooth functionality on your phone before playing the game to see if that stops Bluetooth device detection on your phone.
  • If you have ever downloaded/installed and third-party controller/gamepad emulation software in the past, you may want to try uninstalling these in case they are causing a conflict with Bluetooth devices or settings on your phone.
  • Also, please ensure that no other programs or apps are running in the background while trying to run the game to see if that makes a difference.
  • Finally, if you have ever paired a controller to your device in the past, try unpairing that device in case it is being detected.
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Hey everyone, if the troubleshooting steps I had posted above have not been able to help resolve the issue, could you please provide us with the following information?

- Your Android device,
- Your Device model number,
- Android OS version number,
- Your device manufacturer,
- A screenshot of your game's main menu screen

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