Dean123 Posted June 28, 2021 Share Posted June 28, 2021 My friend accidentally deleted his account and a has30 days before it is removed permenatly his username is cheesussonofgod Thank you for reading this post! Link to comment https://forums.kleientertainment.com/forums/topic/131335-resolved-requesting-help-from-staff/ Share on other sites More sharing options...
JanH Posted June 28, 2021 Share Posted June 28, 2021 Hi there, sorry to hear about your friend. Could we get your friend to contact our support with the following information, and we can look into their issue promptly. Their Klei User ID (KU ID) - your friend can check this by visiting https://accounts.klei.com/ and try logging in to their account. If it is currently in the deletion process, an error with the KU ID will be available. When contacting support the first time, they will receive a reply email. Please have your friend reply directly to the email to confirm they need assistance and we can look into their support request. Link to comment https://forums.kleientertainment.com/forums/topic/131335-resolved-requesting-help-from-staff/#findComment-1474377 Share on other sites More sharing options...
Dean123 Posted June 28, 2021 Author Share Posted June 28, 2021 Thank you for the reply my friend said that he has already performed all those actions and has been waiting for 6 hours now. i don't know how long the process takes but i hope it can be fixed soon. Thank you for the reply. Link to comment https://forums.kleientertainment.com/forums/topic/131335-resolved-requesting-help-from-staff/#findComment-1474380 Share on other sites More sharing options...
JanH Posted June 28, 2021 Share Posted June 28, 2021 Please check your forum account's messages inbox, we had sent a follow up message asking for more information. Thank you. Link to comment https://forums.kleientertainment.com/forums/topic/131335-resolved-requesting-help-from-staff/#findComment-1474385 Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.
Please be aware that the content of this thread may be outdated and no longer applicable.