Jump to content

Merging Klei and Steam accounts


Recommended Posts

  • Developer

Hello @EvilSquirrel thanks for the bug report.

Maybe I am stating the obvious but I want to make sure we are on the same page.

To verify the email address of the Klei account associated to your Steam account —user identifier KU_3Dirn8fP— you logged out, then logged in using your Steam account, then clicked the “verify e-mail” link located in the “User Info” page, then received an e-mail with a verification code, you clicked that code, and finally ended up in a page with the title “Successful Verification” and the text “Thanks for verifying your email […]”.

Or at least that is what should have happened.

Can you please tell me which step failed? Or did you do something different?

The most important step is to make sure that you are logged in with your Steam account before you click the verification code, otherwise you will re-verify the email but for the account associated to your Epic Games account. Let me know if you already tested the email verification process this way so I can investigate further.

Best regards.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

Please be aware that the content of this thread may be outdated and no longer applicable.

  • Create New...