EvilSquirrel Posted September 23, 2020 Share Posted September 23, 2020 Hi, I'm trying to merge my Klei and my Steam account, but it won't verify my steam account even though it is with the same email address then my Klei account. Even after clicking on the link and logging onto my steam account. Can someone help me with this? Thank you Link to comment Share on other sites More sharing options...
Developer YormanA Posted September 23, 2020 Developer Share Posted September 23, 2020 Hello @EvilSquirrel thanks for the bug report. Maybe I am stating the obvious but I want to make sure we are on the same page. To verify the email address of the Klei account associated to your Steam account —user identifier KU_3Dirn8fP— you logged out, then logged in using your Steam account, then clicked the “verify e-mail” link located in the “User Info” page, then received an e-mail with a verification code, you clicked that code, and finally ended up in a page with the title “Successful Verification” and the text “Thanks for verifying your email […]”. Or at least that is what should have happened. Can you please tell me which step failed? Or did you do something different? The most important step is to make sure that you are logged in with your Steam account before you click the verification code, otherwise you will re-verify the email but for the account associated to your Epic Games account. Let me know if you already tested the email verification process this way so I can investigate further. Best regards. Link to comment Share on other sites More sharing options...
EvilSquirrel Posted September 23, 2020 Author Share Posted September 23, 2020 Well after reading your response it seems I had made a mistake. It works now. Thank you. Link to comment Share on other sites More sharing options...
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