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Error for offline splitscreen - wont load game

tn189

By tn189

    • Fixed

(on xbox one) For the past 24 hours when I try to play any world offline and splitscreen two error messages come up saying "this account is logged in from another location" and "cannot connect to the server at this time please try again later".  I have tried to uninstall and reinstall the game, look for updates and tried multiple times to log in but nothing works. I am able to log in as a single player but not multiplayer splitscreen to the world. Any help would be appreciated

Steps to Reproduce
Every time I try to play a offline split screen world
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User Feedback


A developer has marked this issue as fixed. This means that the issue has been addressed in the current development build and will likely be in the next update.
CharlesB

Thanks for the report. I've been able to reproduce this on my kit so I'll hopefully have a fix for you soon.

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tn189
1 minute ago, CharlesB said:

Thanks for the report. I've been able to reproduce this on my kit so I'll hopefully have a fix for you soon.

Thanks Charles, let me know if you need any more information!

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Jakeless

This only happens in split screen offline I noticed. You can play single player. I wish this would get fixed! :(

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tn189
2 hours ago, Jakeless said:

This only happens in split screen offline I noticed. You can play single player. I wish this would get fixed! :(

Ya only split screen for me as well but I am playing with someone on local multiplayer and we made the world together so much more fun to continue together than single player!

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aneisch
7 minutes ago, CharlesB said:

I found the problem and this will be fixed in the next update.

Any idea as far as timeframe for that update? 

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CharlesB

The PC team is fixing a couple of issues from the Wendy update. Once they're done we'll be able to send a build to certification.

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aneisch
1 minute ago, CharlesB said:

The PC team is fixing a couple of issues from the Wendy update. Once they're done we'll be able to send a build to certification.

Thank you! Keep up the great work! 

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Jakeless
On 3/23/2020 at 5:56 PM, CharlesB said:

I found the problem and this will be fixed in the next update.

Thanks CharlesB!! I can’t wait. Can’t imagine being in quarantine and not being able to play DST! :p

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CharlesB

The update should be going into certification today. After that it will depend on how long it takes to get approved.

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Jakeless

Has anyone seen the update yet? Checked yesterday to no avail, I was wondering if it’d gone live today. 

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aneisch
On 3/27/2020 at 4:35 PM, Jakeless said:

Has anyone seen the update yet? Checked yesterday to no avail, I was wondering if it’d gone live today. 

It looks like the update has been released as of this morning. 

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RebelScum2956

I've had this issue continually with both single and multi player. The game is fully updated and everything, anyone know what I can do to fix it?

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