Error for offline splitscreen - wont load game


tn189
  • Fixed

(on xbox one) For the past 24 hours when I try to play any world offline and splitscreen two error messages come up saying "this account is logged in from another location" and "cannot connect to the server at this time please try again later".  I have tried to uninstall and reinstall the game, look for updates and tried multiple times to log in but nothing works. I am able to log in as a single player but not multiplayer splitscreen to the world. Any help would be appreciated


Steps to Reproduce
Every time I try to play a offline split screen world

Status: Fixed

This issue has been fixed in either a future version or updated in a previous version.


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User Feedback


A developer has marked this issue as fixed. This means that the issue has been addressed in the current development build and will likely be in the next update.
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Thanks for the report. I've been able to reproduce this on my kit so I'll hopefully have a fix for you soon.

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1 minute ago, CharlesB said:

Thanks for the report. I've been able to reproduce this on my kit so I'll hopefully have a fix for you soon.

Thanks Charles, let me know if you need any more information!

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This only happens in split screen offline I noticed. You can play single player. I wish this would get fixed! :(

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2 hours ago, Jakeless said:

This only happens in split screen offline I noticed. You can play single player. I wish this would get fixed! :(

Ya only split screen for me as well but I am playing with someone on local multiplayer and we made the world together so much more fun to continue together than single player!

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7 minutes ago, CharlesB said:

I found the problem and this will be fixed in the next update.

Any idea as far as timeframe for that update? 

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The PC team is fixing a couple of issues from the Wendy update. Once they're done we'll be able to send a build to certification.

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1 minute ago, CharlesB said:

The PC team is fixing a couple of issues from the Wendy update. Once they're done we'll be able to send a build to certification.

Thank you! Keep up the great work! 

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On 3/23/2020 at 5:56 PM, CharlesB said:

I found the problem and this will be fixed in the next update.

Thanks CharlesB!! I can’t wait. Can’t imagine being in quarantine and not being able to play DST! :p

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