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SUPPORT WEBSITE LINK ERROR

NeoRemnant

By NeoRemnant

    • Branch: Live Branch Version: Windows Closed

attempted to log into your support website with steam login through sign in link provided on website, directs to register new account instead of login, try to log in through this page and I get "this email address is already in use", well d'uh I'm trying to log in with it, an hour of searching for a way to log in so that I can report fresh bug yields zero positive results, logged in through gmail link was successful.

Note that your support site contains no link with which to report site bugs.

Steps to Reproduce
login via steam on klei support site directs to registration
Go to bugs

User Feedback


JoeW

Hi - there. Thank you for the report. 

The sign in is for those with a Klei account. If you do not have a Klei account, you will be prompted to create one. It sounds like you may have logged in using a different account than you use with your Klei account. 

You can use either the general questions category or Klei accounts categories to submit site bugs from there. However, submitting a ticket does not require you to sign in - I will see what I can do to make this more clear.  

Thank you

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