stuck on logo and the steam auto close for no reason

It's difficult to know what to suggest from looking at your Player.log file. There are some troubleshooting steps here you can try. The more general troubleshooting guide also has some additional information. Check to see if security software is interfering with the game.

Could you please attach your dxdiag?

On 3/28/2026 at 1:59 AM, EricKlei said:

It's difficult to know what to suggest from looking at your Player.log file. There are some troubleshooting steps here you can try. The more general troubleshooting guide also has some additional information. Check to see if security software is interfering with the game.

Could you please attach your dxdiag?

sure, here's the file

DxDiag.txt

On 3/28/2026 at 1:59 AM, EricKlei said:

It's difficult to know what to suggest from looking at your Player.log file. There are some troubleshooting steps here you can try. The more general troubleshooting guide also has some additional information. Check to see if security software is interfering with the game.

Could you please attach your dxdiag?

i have tried everything eventually, my home pc work perfectly, just my laptop having issue that when i turn on ONI, Steam will direct turn off and leave the game unresponsive 

On 3/28/2026 at 1:59 AM, EricKlei said:

It's difficult to know what to suggest from looking at your Player.log file. There are some troubleshooting steps here you can try. The more general troubleshooting guide also has some additional information. Check to see if security software is interfering with the game.

Could you please attach your dxdiag?

Dear Devs, 

i found the solution that uninstall the steam completely and reinstall back solves the issue, it might due to the steam layout issue, thank you for your attention, please do remark this issue solved, thanks again

 

Edited April 7 by xavierwcn

Changed Status to Fixed

Glad you were able to get it working again.