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Over-sized resolution. Can't launch the game from main menu.


GaiaNoche
  • Branch: Live Branch Version: Windows Pending

This is what it looks like when I launch the game. No links to start the game. I have reinstalled the game. i've done the file fix through steam. Nothing is working. This is a screen shot.5d609f513046c_Annotation2019-08-11210432.thumb.png.0646827b9e77b0aa45699591ecd4efd5.png


Steps to Reproduce
This is what it looks like when I launch the game. No links to start the game. I have reinstalled the game. i've done the file fix through steam. Nothing is working.



User Feedback


I think I reported this at some point. If the resolution is low enough, it is possible to set UI scale high enough to make certain buttons appear off screen, which removes the ability to click certain buttons, including the ability to change resolution and UI scaling. When I encountered that I had to edit kplayerprefs.yaml manually to lower UI scaling.

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I got this in the email, but it did not fix the problem.

 

I help with inquiries and support requests at Klei; this is in regards to the support ticket that you had sent us on September 8th. We never received your direct reply to our first email response and I wanted to follow up.

Regarding your reported issue, it looks like your game’s UI scale and resolution was moved to the largest accidentally. You should be able to reset the game to it’s default setting values by deleting a file called “kplayerprefs.yaml” in the OxygenNotIncluded folder in your documents.

So if you go into your documents folder at C:\Users\{Your Windows User account}\Documents\Klei\OxygenNotIncluded\ and delete the “kplayerprefs.yaml” file, that should resolve your issue. From there, launch the game once more.

We hope this has been of help. Please do let us know if there is anything else we can assist you with.

On 8/24/2019 at 3:54 AM, Nightinggale said:

I think I reported this at some point. If the resolution is low enough, it is possible to set UI scale high enough to make certain buttons appear off screen, which removes the ability to click certain buttons, including the ability to change resolution and UI scaling. When I encountered that I had to edit kplayerprefs.yaml manually to lower UI scaling.

How would I edit this file?

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11 hours ago, GaiaNoche said:

How would I edit this file?

It's just a plain text file, meaning any plain text editor. I use notepad++, but regular notepad should work just fine as well.

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