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ONI Workshop mods never download — "Get details for item … failed: Timeout" (legacy workshop only; modern Workshop works fine on same PC)


a7174336
  • Branch: Live Branch Version: Windows Pending

Summary: No Oxygen Not Included workshop item will download. workshop_log.txt repeatedly shows:
[AppID 457140] Workshop depot not defined, legacy support only
[AppID 457140] Get details for item <id> failed : Timeout
[AppID 457140] Download item <id> result : Timeout
for every subscribed item, ~20s timeout, every attempt.

Key evidence it's NOT my network/client: On the exact same PC, same Steam client, same internet connection, modern Workshop works perfectly — I subscribed to a CS2 (AppID 730) item and it downloaded instantly (Finished Workshop download job : No Error, manifest fetched normally). Only ONI's legacy workshop "Get details" times out.

Also ruled out: Steam login/store/friends all work; tried multiple CM servers (Singapore/Seattle/Hong Kong/Shanghai), with and without proxy, cleared download cache, re-logged in — login always succeeds, only the legacy "Get details" call times out. The items themselves are public and valid (verified via the Steam Web API ISteamRemoteStorage/GetPublishedFileDetails, which returns them fine).

So: the ONI client's legacy GetPublishedFileDetails/GetUGCDetails request appears to never get a response, while modern SteamPipe workshop is unaffected.

Region: China. OS: Windows. Logs attached.

workshop_log.txt


Steps to Reproduce

see above




User Feedback


Update with new evidence (tested 2026-06-10), and @EricKlei — could this be escalated to Valve like the November 2025 incident (r50859 / r50864)? Note this is a DIFFERENT regression than November: the error is "Timeout", not k_EResultAccessDenied, so please don't close it as a duplicate of the old one.

New facts, all on the same PC and same network:

1. The Steam client still fails on every legacy workshop item, each timing out after exactly ~20s:
[2026-06-10 20:10:23] [AppID 457140] Get details for item 3738526308 failed : Timeout
[2026-06-10 20:10:43] [AppID 457140] Get details for item 3739024899 failed : Timeout
[2026-06-10 20:11:04] [AppID 457140] Get details for item 1717463209 failed : Timeout

2. It is not ONI-specific: AppID 241100 (Steam Controller Configs, also legacy UGC) fails identically. Modern SteamPipe workshop is fine — a CS2 (AppID 730) item downloads instantly on the same client.

3. The legacy UGC backend itself IS reachable from this machine. All of the following succeed on the same PC/network:
- ISteamRemoteStorage/GetPublishedFileDetails Web API: returns file_url instantly for the same items
- anonymous SteamCMD: +workshop_download_item 457140 3739024899 — downloads successfully
- anonymous DepotDownloader: -app 457140 -pubfile 3739024899 — downloads successfully

So the CM-protocol legacy UGC path works; only the desktop client's workshop "Get details" job path times out.

4. Timing: this started around the Steam Workshop upgrade rollout (late May 2026).

This looks like the same class of server-side regression that Valve silently fixed within ~2 days in Nov 2025 once escalated. Full logs available on request.

 

 

workshop_log.txt

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