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Game crash with and without black hole

Acukar

By Acukar

    • Branch: Live Branch Version: Windows Pending

I bought the game in 2019 and have around 1600 hours of playtime. I installed it again at the end of last year and played till cycle 700 without issues. Then the crashes began...

Sometimes after a few minutes, sometimes after a few hours and I'm now on cycle 1800 and I still couldn't pinpoint the problem.

It doesn't make a difference if I am playing with mods or without, on which planet im "working", I opened all my infinite tanks, cleaned the whole map, I started a new game (went well till cycle 40).

I re-installed the game multiple times, deleted the mod files in documents (deleted all Klei folders I could find), did a memtest86, deinstalled the current Nvidia driver (clean) and installed an old one for a time. I deactivated the onboard graphics chip, let Steam check the files mutiple times, changed the graphics to low, tried everything I found on google, reddit and the forum and tried to decypher the event log, the error message (that sometimes appeard) and the dmp-files.

I even thought to replace the ntdll.dll file in Windows, because the event log told me it was a "faulting module", but ultimately I just rolled Windows back a few months

Currently I'm trying again to decypher this and glean some insights...

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System.NullReferenceException: Object reference not set to an instance of an object
  at PathProber.UpdateProbe (NavGrid nav_grid, System.Int32 cell, NavType nav_type, PathFinderAbilities abilities, PathFinder+PotentialPath+Flags flags) [0x000c3] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at Navigator+PathProbeTask.Run (System.Object sharedData, System.Int32 threadIndex) [0x00016] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at WorkItemCollection`2[WorkItemType,SharedDataType].InternalDoWorkItem (System.Int32 work_item_idx, System.Int32 threadIndex) [0x0000d] in <82d98ed04cc642f199bc654910617431>:0
  at JobManager.DoNextWorkItem (System.Int32 threadIndex) [0x0001a] in <82d98ed04cc642f199bc654910617431>:0
  at JobManager+WorkerThread.Run () [0x0001e] in <82d98ed04cc642f199bc654910617431>:0

  at UnityEngine.Debug.LogError (System.Object message) [0x00000] in <82f243aab18c4f32918da2df41974365>:0
  at Debug.LogError (System.Object obj) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at JobManager+WorkerThread.PrintExceptions () [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at JobManager.Run (IWorkItemCollection work_items) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at GlobalJobManager.Run (IWorkItemCollection work_items) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at BrainScheduler+BrainGroup.AsyncPathProbe () [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at BrainScheduler+BrainGroup.BeginBrainGroupUpdate () [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at BrainScheduler+DupeBrainGroup.BeginBrainGroupUpdate () [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at BrainScheduler+BrainGroup.RenderEveryTick (System.Single dt) [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at BrainScheduler.RenderEveryTick (System.Single dt) [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
  at SimAndRenderScheduler+RenderEveryTickUpdater.Update (IRenderEveryTick updater, System.Single dt) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at UpdateBucketWithUpdater`1[DataType].Update (System.Single dt) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at StateMachineUpdater+BucketGroup.AdvanceOneSubTick (System.Single dt) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at StateMachineUpdater.RenderEveryTick (System.Single dt) [0x00000] in <82d98ed04cc642f199bc654910617431>:0
  at Game.LateUpdate () [0x00000] in <81d82ef0abf84e63af4ab107d5f451bc>:0
Build: U54-647408-SCR

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Something on my "new" PC doesn't work with ONI... on my wife's PC it just worked fine. The only difference (I think) is my RTX 4070 Super vs. GTX 1080 Ti.

I added the save file, but I assume it won't crash. On my wife's PC I played for two hours without any problems.

A ticket to the support was made and the guy was really nice, but everything he told me to try, I already tried without success. Maybe someone here speaks Binary?

 

 

 

Steps to Reproduce

DxDiag.txt Tunnel New.sav

Go to bugs

User Feedback


Acukar

Thanks for the link. I downloaded the recommended Processor Diagnostic Tool, everything passed. I updated my BIOS either way, which only took 3 hours (thanks Gigabyte). In the following 45min. I had three crashes... two times it closed without a comment, one time it was a Black Hole (it crashed while sending the report...).

Edited by Acukar

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EricKlei

I ran the save for a few hours last night but didn't encounter the crash like you suspected. It does seem specific to your PC. Do other games have issues?

The code in question is running in a multithreaded context. Perhaps try running a benchmarking program with multithreading tests to see if it crashes.

Could you post the dmp file you mentioned and the Windows event log? 

@imazined I haven't seen any ONI specific 24H2 reports yet but that's a good point to keep in mind for other bug reports. In this case they are on Windows 10 22H2 from a couple years ago, which is the final version before Microsoft dropped support.

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Acukar

The last two games I played (CP and BG3) didn't have any problems. I haven't played any other ones since this started in ONI.

I'm not the most expierienced in benchmarks (never used them), so I googled a bit and tried two different one. One was very basic and didn't show any issues (UserBenchmark) and the other (CPU-Z) "stressed" my CPU the whole evening. There was no end, so I saved what it got and added it below.

Today I played only for an hour and had no crash... I don't get it :confused:

SimDLL_CRASH_release_647408_20250108-19.00.30.dmp Event.evtx DESKTOP.txt

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Ghost56543

Hi,

I have AMD graphics and processor and I experience a lot of crashes too... screen freezes music is playing and in 10 sec black screen... It`s not possible to go to task manager or anything else... only restart button. I tried verify data, change setup, update everything, reinstall , compatibility mode, administrator rights...nothing helps... 

Crashes are completely random... between 5 per day and if lucky 1 in 5 days...

I haven`t noticed what triggers it...

Issues started after Bionic pack.

Any ideas would be appreciated...

 

Thanks!

 

running on:

Win10Pro

AMD Ryzen 5 3600XT

Raedon RX 570

 

 

Player.log

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Ghost56543
On 1/20/2025 at 8:18 PM, EricKlei said:

@Ghost56543 This might be a separate bug. Did the game create a SimDll_CRASH file in your game install directory? If so please attach it.

Hi, sorry no clue, I tried another thing. I uninstalled game and wiped data. Instead of SSD I installed it to my older optical disc and so far so good. Fingers crossed.

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Ghost56543
On 1/22/2025 at 6:26 PM, Ghost56543 said:

Hi, sorry no clue, I tried another thing. I uninstalled game and wiped data. Instead of SSD I installed it to my older optical disc and so far so good. Fingers crossed.

 

On 1/20/2025 at 8:18 PM, EricKlei said:

@Ghost56543 This might be a separate bug. Did the game create a SimDll_CRASH file in your game install directory? If so please attach it.

OK... so it crashed again. Moving it from SSD and fresh install didn`t help, just took long time to replicate.. no report... SimDll_CRASH file wasnt created.

PC went to black screen and only hard reset reboots it.

Player.log

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