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DLC purchased but does not appear in game


jicano
  • Branch: Live Branch Version: Windows Pending

As per the title, I purchased the 'Frosty Planet' DLC but it does not appear in game, or even in my games library.
-I've confirmed that it was actually purchased (see attached steam receipt), but when I go to the DLC page, it does not show that its in my library (see 2nd attached image).
-I've started the game, and the main menu also confirms that its not installed.
-I've disabled all mods, so I'm certain its not a mod conflict. 
*Please help?

Frosty Planet.PNG

Frosty Planet 2.PNG


Steps to Reproduce

I purchased the DLC, and then the game updated. But then the DLC did not appear.




User Feedback


Could you please attach your Player.log?

Check the colour of your logo on the main menu, if it's blue that means it's installed. There is no toggle button like Spaced Out has.

image.png

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22 minutes ago, EricKlei said:

Could you please attach your Player.log?

Check the colour of your logo on the main menu, if it's blue that means it's installed. There is no toggle button like Spaced Out has.

image.png

Yes, the logo is in color. But there is no switch to enable DLС. It just says add to your wish list. But at the same time I bought the DLС

Скриншот 18-07-2024 220252.jpg

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That looks correct, you should be good to go. If you start a new game does the new asteroid appear as an option?

Here's how you enable the new content:

  • New saves - Enabled by default unless you disable it in the Scramble DLC tab.
  • Existing saves - Load the save and click the Frosty Planet Pack logo in the pause menu to enable the new content in that save.

We plan to improve the clarity of the main menu in a hotfix. Right now it always displays the text "wishlist now" even if you bought it. 

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why is there not a little toggle under it like the spaced out DLC?? if we already own it it should not ask us to wish list it now.

and this 'difference' of operation is just BEGGING to cause mass confusion amoung players.

Edited by Nalaruu
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