Jump to content

Unable to redeem code

Ephemerae.

By Ephemerae.

    • Closed

It seems that I am unable to redeem code right now. I bought funko pop and when I trying to redeem code it told "Sorry, it looks like the server's not answering right now. Please try again later."

Screen Shot 2020-05-28 at 5.51.10 PM.png

Steps to Reproduce

item collection ==> redeem codes

Go to bugs

User Feedback


Ephemerae.
24 minutes ago, PeterA said:

We experienced some server outages yesterday. Are you still experiencing this problem? If so, you can send an email to support with your account info and the code and we can take a look into why it's failing for you.

https://support.klei.com/hc/en-us/requests/new

Thank you! I have sent it to livesupport@kleientertainment.com

  • Like 1

Share this comment

Link to comment
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...