could not connect to Klei's server

May 7, 2022

Pending

Hi, I'm having trouble logging into game. When I log in game, I get a popup that says "Connection to Klei Failed. Cound not connect to Klei's servers. Characters and worlds from online games will be unavailable. Continue and play offline?"

To solve this problem, I have tried to restart computer and router, and close the windows defender, it could work occasionally, that I could log in the game. But in more cases it cannot connect to Klei server. And for the cases of being able to log in, I still cannot join other people's room. It said "unable to reach klei server". And also I could not genenrate my own new world.

Hope to help me solve this problem, thanks.

Please find the client log in attachment.

client_log.txt

Steps to Reproduce

1. log in, and failed

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