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Can't login into the game


valdis387
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"Logging in..." on launch lasts a very long time. "Connection to klei failed" popup appears at the end. Internet is connected. Steam is online too.image.png.d4ed05ad02594af06302549208bf41f7.png

client_log.txt (seems like an API call timeout)

image.png.c2df6512d8854873bd5c5ad1c42f27af.png


Steps to Reproduce

- Launch the game

- Press "Play"

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UPDATE: the issue seems to be fixed.

UPDATE 2: it's still not, i just got lucky

Edited by valdis387

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My friend and I are having the same issue, I've done everything that was recommended in past posts by the devs and none of them work. 

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Looks like Steam is having some issues that are slowing down login. 
You should be able to wait and log in though. 

Services don't seem to be down completely so try again and hopefully you will be able to connect. 

https://steamstat.us/ isn't reporting any issues, but their page views just spiked. 

 

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1 minute ago, JoeW said:

Looks like Steam is having some issues that are slowing down login. 
You should be able to wait and log in though. 

Services don't seem to be down completely so try again and hopefully you will be able to connect. 


 

Thank you for the info. I can confirm that I did manage to log in once. Took me like an hour of trying, don't feel like trying again haha. Hoping for the best in terms of a fix in a timely manner. Take care

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