Help Stuck at static zip just a black screen

[jamesphong]

Graphics Feature Status

Canvas: Hardware accelerated

Compositing: Hardware accelerated

3D CSS: Hardware accelerated

CSS Animation: Accelerated

WebGL: Hardware accelerated

WebGL multisampling: Hardware accelerated

Flash 3D: Hardware accelerated

Flash Stage3D: Hardware accelerated

Texture Sharing: Hardware accelerated

Video Decode: Hardware accelerated

Video: Hardware accelerated

GPU Switching: Automatic switching

Version Information

Data exported Fri Dec 21 2012 21:58:27 GMT-0800 (Pacific Standard Time)

Chrome version 23.0.1271.97 (Official Build 171054) m

Operating system Windows NT 6.1 SP1

Software rendering list version 4.3

ANGLE revision 1275

2D graphics backend Skia

Performance Information

Graphics 4.1

Gaming 3.6

Overall 3.6

Driver Information

Initialization time 223

Sandboxed false

GPU0 VENDOR = 0x1002, DEVICE= 0x5b62

Optimus false

AMD switchable true

Driver vendor ATI Technologies Inc.

Driver version 8.593.100.0

Driver date 9-5-2010

Pixel shader version 2.0

Vertex shader version 2.0

GL version

GL_VENDOR

GL_RENDERER

GL_VERSION

GL_EXTENSIONS

Diagnostics

0

b3DAccelerationEnabled true

b3DAccelerationExists true

bAGPEnabled true

bAGPExistenceValid true

bAGPExists true

bCanRenderWindow true

bDDAccelerationEnabled true

bDriverBeta false

bDriverDebug false

bDriverSigned false

bDriverSignedValid false

bNoHardware false

dwBpp 32

dwDDIVersion 9

dwHeight 1024

dwRefreshRate 60

dwWHQLLevel 0

dwWidth 1280

iAdapter 0

lDriverSize 5205504

lMiniVddSize 0

szAGPStatusEnglish Enabled

szAGPStatusLocalized Enabled

szChipType RADEON X600 (0x5B62)

szD3DStatusEnglish Enabled

szD3DStatusLocalized Enabled

szDACType Internal DAC(400MHz)

szDDIVersionEnglish 9Ex

szDDIVersionLocalized 9Ex

szDDStatusEnglish Enabled

szDDStatusLocalized Enabled

szDXVAHDEnglish Not Supported

szDXVAModes ModeMPEG2_A ModeMPEG2_C

szDescription ATI Radeon X300/X550/X1050 Series

szDeviceId 0x5B62

szDeviceIdentifier {D7B71EE2-1822-11CF-3571-0826A1C2C535}

szDeviceName \\.\DISPLAY1

szDisplayMemoryEnglish 1661 MB

szDisplayMemoryLocalized 1661 MB

szDisplayModeEnglish 1280 x 1024 (32 bit) (60Hz)

szDisplayModeLocalized 1280 x 1024 (32 bit) (60Hz)

szDriverAssemblyVersion 8.593.100.0

szDriverAttributes Final Retail

szDriverDateEnglish 2/10/2010 21:12:10

szDriverDateLocalized 2/10/2010 9:12:10 PM

szDriverLanguageEnglish English

szDriverLanguageLocalized English

szDriverModelEnglish WDDM 1.0

szDriverModelLocalized WDDM 1.0

szDriverName atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll

szDriverNodeStrongName oem34.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_RV380x:8.593.100.0:pci\ven_1002&dev_5b62

szDriverSignDate

szDriverVersion 8.14.0010.0647

szKeyDeviceID Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00

szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video\{E66746B6-CC67-4264-98FB-7E3A341B35E9}\0000

szManufacturer ATI Technologies Inc.

szMiniVdd n/a

szMiniVddDateEnglish n/a

szMiniVddDateLocalized n/a

szMonitorMaxRes

szMonitorName Generic PnP Monitor

szNotesEnglish No problems found.

szNotesLocalized No problems found.

szOverlayEnglish Not Supported

szRankOfInstalledDriver 80F62001

szRegHelpText

szRevision

szRevisionId 0x0000

szSubSysId 0x06021002

szTestResultD3D7English Not run

szTestResultD3D7Localized Not run

szTestResultD3D8English Not run

szTestResultD3D8Localized Not run

szTestResultD3D9English Not run

szTestResultD3D9Localized Not run

szTestResultDDEnglish Not run

szTestResultDDLocalized Not run

szVdd n/a

szVendorId 0x1002

Log Messages

[1844:564:1221/215156:ERROR:gles2_cmd_decoder.cc(5170)] : 80ED2103: GL ERROR :GL_INVALID_VALUE : glCompressedTexImage2D: dimensions out of range

[McMatthew]

I had exactly the same problem, so its probably caused by the same thing. Basically, my computer couldn't run the game anymore. Because of the animation style they use it's fairly taxing on your computer, and with every update the game gets bigger and bigger. You should probably check the system requirements to make sure, but I'm fairly certain that there is no real fix. Fortunately, my Dad has a Mac which I can play it on, but unless you have an alternative, I don't think you will be able to play. Sorry.