[HELP] Caves shard reset our characters

[LeofelB]

I don't know how often players encounter this kind of issue but everytime I try to look for an answer I crash with a dead end!.

I'm renting a hosting server for 2 servers of don't starve together so my friend doesn't have to struggle with LAG issues that much. One for the overworld as a master server and the other one for a caves shard. I struggled a lot to make them able to connect between them, but at the moment of entering the caves through commands or tunnels, sometimes one player is able to migrate all their information while the other one gets their character rewinded to 0.

Sometimes it makes the game crash or resets both characters, I tried reinstalling the game in both servers, tweaking the server.ini files, and uprading the ram capacity but it's awlays the same outcome.

We are playing without mods and these are the latest lines in the log files before the character gets wiped.

Please, I need help or guidance... I don't know what I'm doing wrong, I contacted support and no one can give me an answer.
 

Quote

[00:10:55]: [Shard] #11 -> session/9804A72C7EC4E615/A7GN20NTE2ML/0000000005
[00:10:55]: [Shard] Received migration #11 data for (KU_-Klei-ID1-)
[00:10:58]: New incoming connection USER1 IP|PORT <5443466387443640569>
[00:10:58]: Client connected from USER1 IP|PORT6 <5443466387443640569>
[00:10:58]: ValidateGameSessionToken GUID<5443466387443640569>
[00:10:58]: Client authenticated: (KU_-Klei-ID1-) Steam Username
[00:10:58]: [Steam] Authenticated host '76561198141858148'
[00:10:58]: [Shard] Completed incoming migration #11 for (KU_-Klei-ID1-)
[00:11:14]: Resuming user: session/9804A72C7EC4E615/A7GN20NTE2ML
[00:11:14]: Forwarding despawned player to master server
[00:11:14]: [Shard] Migration request: (KU_-Klei-ID1-) to Master(1)
[00:11:14]: [Shard] Migrating player back to master
[00:11:14]: CloseConnectionWithReason: ID_DST_SHARD_SILENT_DISCONNECT
[00:11:14]: [Steam] SendUserDisconnect for '76561198141858148'