Cannot grant game from epic to steam


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Hi I bought griftland in epic store, and I am following https://support.klei.com/hc/en-us/articles/360044415552-If-I-purchased-Griftlands-on-Epic-Games-Store-how-do-I-get-my-Steam-copy- to merge my epic and steam together.

 

I was able to merge them successfully. However I notice in epic section it shows "unknown status" so that I cannot grant the game to steam, can someone help me on this? I found other facing with the same issues in this thread: https://forums.kleientertainment.com/forums/topic/118957-account-grant-testing/?do=findComment&comment=1342748

 

My id is KU_M031R_tU, thanks a lot.

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