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Reward gone "missing" from account!


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Hello there! i wish you all a great 2021! I found out yesterday i'm "missing" a Klei given Weekly reward from my account.

I had been given the Nona Gekko Head at octomber, and now it's not even in my collection! I would never unravel it also, because it's a head ( lets be honest )

and i only have 4 heads with this one ( new player collection ). Is there a way to find out what happened to it? please?! 

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8 minutes ago, Sunset Skye said:

I can't remember if the skins from the Klei Halloween thing were heirlooms or not, but I'd recommend checking and making sure this option is turned off:
image.png.3820c67b9b98d3e16ed9a748aff51155.png
If they are heirlooms, they aren't weaveable, so would be hidden if the filter is on.

Thank you for sharing, I will look into it!

20 minutes ago, Sunset Skye said:

I can't remember if the skins from the Klei Halloween thing were heirlooms or not, but I'd recommend checking and making sure this option is turned off:
image.png.3820c67b9b98d3e16ed9a748aff51155.png
If they are heirlooms, they aren't weaveable, so would be hidden if the filter is on.

You were right! The problem was indeed the filter! Thank you so much!

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