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I can't make a purchase for Bolts!

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If I select Buy Now on any of the Bolt Chests, it says that I need to change my settings in order to make a purchase. But, My settings are perfectly fine to where I can make purchases, and I even contacted a Microsoft Support Agent and talked to a real person and they couldn't help me and linked me the Klei Support page. I have made many purchases on other games before, no issue, but its telling me, "Failed to contact Klei Servers. Please Try Again" after i close out the tab telling me to change my settings. I just want to get the wormwood deluxe chest before it goes offsale. Someone help me please!

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