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Can't get my twich drop! can anyone help?

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I have checked that both my twich and kei account is linked. and i have watched a steamer with Drops enabled! sign for 6 hour ! even my twich account have send Notifications to me that I have received 3 drops from DST. But I cannot have any of those drop when i open the game, there is no pop out said i get my drop. Where is the problem and how can i get the Crystalline Honeydome? 

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Screen Shot 2020-04-27 at 12.33.56 PM.png

Screen Shot 2020-04-27 at 12.33.24 PM.png

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