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Xbox One Dlc doesnt work

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 The dlc items such as the wormwood and wortox chest can't be bought due to an error im having where this error shows that says a privacy setting has to be changed (even though it doesn't narrow it down to exactly what and no matter what i change nothing works), followed by an ingame message saying "Sorry! Disconnected to Klei Servers". I've contacted klei multiples times but to no evail.

please help i really want wormwood ;-;

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