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[Crash] Starting a new game on a fresh install results in the title crashing after loading screen


Markaleth
  • Branch: Live Branch Pending

Game crashes after initial install when trying to start a new game. 

Crash log crash point: 

ERROR: Couldn't write Access to the path "C:\Users\xxxxxxxxxxxxxxxxxx\Documents\Klei\OxygenNotIncluded\WorldGenSimSave.dat" is denied.   at System.IO.FileStream..ctor (System.String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean anonymous, FileOptions options) [0x00337] in /Users/builduser/buildslave/mono/build/mcs/class/corlib/System.IO/FileStream.cs:354 
  at System.IO.FileStream..ctor (System.String path, FileMode mode, FileAccess access, FileShare share) [0x00000] in <filename unknown>:0 
  at (wrapper remoting-invoke-with-check) System.IO.FileStream:.ctor (string,System.IO.FileMode,System.IO.FileAccess,System.IO.FileShare)
  at System.IO.File.Open (System.String path, FileMode mode) [0x00000] in /Users/builduser/buildslave/mono/build/mcs/class/corlib/System.IO/File.cs:347 
  at Klei.WorldGen.SaveSim () [0x0011d] in d:\JenkinsWorkspace\Release_SimGame\Assets\scripts\worldgen\WorldGen.cs:2401 
UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogError(Object)
Output:LogError(String) (at d:\JenkinsWorkspace\Release_SimGame\Assets\Plugins\Output.cs:163)
Output:LogError(Object[]) (at d:\JenkinsWorkspace\Release_SimGame\Assets\Plugins\Output.cs:46)
Klei.WorldGen:SaveSim() (at d:\JenkinsWorkspace\Release_SimGame\Assets\scripts\worldgen\WorldGen.cs:2410)
Klei.WorldGen:RenderOffline(Boolean) (at d:\JenkinsWorkspace\Release_SimGame\Assets\scripts\worldgen\WorldGen.cs:659)
Klei.WorldGen:RenderOfflineThreadFn() (at d:\JenkinsWorkspace\Release_SimGame\Assets\scripts\worldgen\WorldGen.cs:612)
 

Additional info:

No savegame files are written in the savegame file location (makes sense since the game crashes before the save is done). 

 

Attempted workarounds: 

1. vcredist_x64.exe reinstall (2015 version)

2. windows update check and install

3. unticking savegame folder "Read Only Access" 


The long and short of it is i'm gonna request a refund and probably skip on buying this game altogether. I understand it's early access and the inherent risks (both related to client and developer) this implies, but a walkthrough breaker 3 clicks into the game is unacceptable, even at public alpha stage.

Best of luck to you all, the game looks fantastic and fun. Hope all your future games release in a playable state! 


I'm delighted i managed to get it to work. The game seems really entertaining.
 

 

 

EDIT: 
Found fix for the issue.

Cause: Game unable to write savegame files to it's savegame directory.
Solution: Uncheck the "Read only" box on your "Klei" folder ( full path C:\Users\xxxxxxxxxxxxxxxxxx\Documents\Klei\") 

 

Dev suggestion: please address this issue in a future patch if possible, or at least include it in the FAQ section. 

 


Steps to Reproduce
Steps to reproduce: 1. install game 2. click new game 3. notice title crashes once the load concludes 4. game reinstall



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