Lost of character information due to disconnection in the sanctum and rock pile puzzle without robots

When ever i jump to cross the pile of rocks puzzle, the robots that supose to interrupt me jump to the sky, but never come down, it doesn't seam to be intensional. this isn't the case when the host does the puzzle.

Then, later i get kicked from the server in the sanctum (not that surprising for me, cuz my conection isn't the best nor the worst). but when i reconnect, all my character information of the world is lost: my items, my learnings, even my days on the world, it's like i was a new player.

What the host said to me, he didn't leave the area where i disconnect, cuz it seams to generate a new zone when all the players use a teleport (as far as i know) so i wouldn't connect in the void or something like that. And, not so long after that, i get kicked from the server again, but it wasn't by my connection, it was cuz the host got kicked too and when he enter to his world again, he lost his character information too. The world was perfect when we reconnect, as if it didn't happen anything.

We also tried to rollback some days to see if we recover our items and everything but no use.

We get all our stuff back with some comands, but we will never come back to the sanctum again before some updates later of the fear to lose anything again.🥶
(sorry any bad writing)