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I don't have a steam item in my inventory and problem to connect klei servers


agnt
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Recently, all players were given a new backpack skin "spectraflux pack" and I took it away, it is displayed in the klei account, but it is not in the steam inventory.   and I've been having trouble connecting to klei servers for more than a week, in particular to the collection of items.

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Steps to Reproduce

I reinstalled steam and dst , disabled all mods , cleared the cache Please give me the spectroflux pack if it really wasn't credited to my steam account due to some mistake and help me solve the problem with connecting to the klei servers.

client_log.txt




User Feedback


@agnt Your account shows having the item so when you can login again the Steam inventory will sync up. You can try https://login.kleientertainment.com/HealthCheck in your web browser to check connectivity the logs point to an issue of connection between your computer and our services. A program like curl can help diagnose issues if the HealthCheck endpoint results in error by issuing the following and seeing if there are any issues in the print out.

curl -v https://login.kleientertainment.com/HealthCheck

 

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?

изображение_2025-04-22_141847826.png

I can log in to the game, but not to the collection of items.

Edited by agnt

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On 4/21/2025 at 11:40 PM, JesseB_Klei said:

@agnt Your account shows having the item so when you can login again the Steam inventory will sync up. You can try https://login.kleientertainment.com/HealthCheck in your web browser to check connectivity the logs point to an issue of connection between your computer and our services. A program like curl can help diagnose issues if the HealthCheck endpoint results in error by issuing the following and seeing if there are any issues in the print out.

 

 

i used curl at items.kleientertainment.com and i got a 404 not found connection error. To login.kleientertainment.com everything is fine with me, what could  be the problem?

client_log.txt

Edited by agnt

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