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game crash on startup

  • Pending

the game loads up to a small window, I don't even get to the supposed logo screen and everything stays black until instantly the game stops responding and closes immediately. ive tried these but nothing changed

-- Validating / Verifying the game files                                                                                                                                                                                                                                                        -- Updating graphics drivers                                                                                                                                                                                                                                                                       -- Uninstalling and reinstalling the game                                                                                                                                                                                                                                                   -- Running as administrator                                                                                                                                                                                                                                                                       -- Turning off any firewalls I may have                                                                                                                                                                                                                                                       -- Checking if the game is somehow running in the background


Steps to Reproduce


User Feedback

On 5/5/2023 at 8:51 PM, JesseB_Klei said:

You have an AMD graphics card with game optimizations turned on which does not function for our game. A help article at https://support.klei.com/hc/en-us/articles/4411901338004-DST-is-Crashing-When-Playing-with-an-AMD-Radeon-Graphics-Card will guide you to turning these off so the game can handle its assets as it expects.

ive already turn off all the open optimization setting but nothing changed its still same crashing error 

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