Connection to Klei Failed

January 12

Pending

Dear Klei's developer.

When I try to run Don't starve Together on my computer, it says the Clay server connection failed and I can't proceed with the online play.
I inquired about it via Klei email, and I got a response from Jan Hutchings of Klei Entertainment about the solution. But even though I've tried everything you've told me, I still can't play Don't starve Together online on my computer.
One hopeful thing is that when I played in an internet cafe, I was able to play online normally.
I'm attaching my game log file below, so please check it and give me an answer on how to solve it.

image.png.fdfdefe2a8cd07fed2b2af4156927a48.png

Steps to Reproduce

I definitely want to play Don't starve Together online with my friend on my computer at home and use the products I bought. I'm in desperate need of Klei's help. Please help. Thank you.

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hasues 12

Posted January 19

Do you have a firewall at your home that's potentially blocking connectivity there? When you open a web browser can you reach:

https://accounts.klei.com/account/game/servers?game=DontStarveTogether

Does that work? Also check your Windows firewall and Internet settings because you may have different settings depending on what interface and what access point you are using (noting you said it worked at a cafe vs. your home).

Looks like your Windows firewall is fine:

[00:00:01]: Authorized application C:\Program Files (x86)\Steam\steamapps\common\Don't Starve Together\bin64\dontstarve_steam_x64.exe is enabled in the firewall.
[00:00:01]: WindowsFirewall - Application already authorized

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Connection to Klei Failed

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